Toll Free Phone Numbers

Jun 20, 2007

  1. The New Guy
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    The New Guy Guru

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    How many of you have your own toll free number? Are they necessary? What percentage of your calls come from your toll free numbers? Does it make a difference if it's an 800 number vs an 866, 877, or 888 number, or just as long as it's toll free, that's all that matters. Thank you in advance.
     
  2. Dave020
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    Dave020 Super Moderator Moderator

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    when I went to a toll-free number, my call volume increased about 4 times or so. I felt people in other parts of CA might be reluctant to call a toll number when so many toll-free competitors were out there.

    If you are going toll-free, I suggest getting an 800#, not one of the other ones. To me it's like .com versus .net, . biz and so on. People are kind of programmed to dail 1-800.

    Unless of course you want to try and spell something. Then you may want to explore the other types of toll-free numbers.

    My current bill tells me calls come from all over the state and I don't think I was getting those calls before I went toll-free.

    You can get a really good deal on them nowadays.

    Dave
    www.davefluker.com
     
    Dave020, Jun 20, 2007
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  3. Frank Stastny
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    Frank Stastny Guru

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    You are in business, why would you not have a toll-free number?

    I believe having a toll-free number is essential. I get asked if I have a toll-free number all the time.

    No, I don't believe that you have to have an 800 number. Mine is 877 and everyone knows that is toll-free.

    On my card I list my office number and my toll-free number. My toll-free number is preceded by the words, "Toll-free". I would do that even if it was "800".
     
  4. Chris
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    Chris New Member

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    In a society where a lot of people will drive 5-10 miles out of their way to save a nickle on a gallon of gas; I think that toll free numbers are a good investment. How many clients may not call you just because it's a long distance call?
     
    Chris, Jun 21, 2007
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  5. Sam
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    Sam Founder Administrator

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    I think that the benefits of an 800 number will always outweigh the costs, but, it is more important in some areas than in others.

    If you live in a big city, and your clients come from that sort of pool, then I find that most people have an unlimited long distance plan, or have a cellphone that doesn't charge for long distance. However, if you live in a rural area, or try to attract clients from those areas, then it is especially important.

    If you are going to get one, try these guys. http://www.insurance-forums.net/forum/showthread.php?t=1537
     
    Sam, Jun 21, 2007
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  6. Dave020
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    Dave020 Super Moderator Moderator

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    I think it is best to have a toll-free and a local toll number and list them both. Those who want to call toll-free can do it, and those (especially cell phones) that might get charged to call a toll-free number can call the local number instead.

    Dave
    www.davefluker.com
     
    Dave020, Jun 21, 2007
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  7. Frank Stastny
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    Frank Stastny Guru

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    I have both numbers on my cards. Even people who live locally and those who have unlimited Long Distance still call my toll-free number. Even from their cell phones.

    We live in a very cheap society!

    FREE and or CHEAP is the most important thing to most people, even if it is a piece of crap. Am I the only one who gets tired of hearing that?
     
  8. Dave020
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    Dave020 Super Moderator Moderator

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    LOL too much these days. Some cell phone companies do charge above the anytime or n/we mins for toll-free numbers. I know cingular (oh, AT&T now) does, at least on my plan.

    Dave
    www.davefluker.com
     
    Dave020, Jun 21, 2007
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  9. LGilmore
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    LGilmore Guru

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    An 800 is surprizingly not expensive. look around, you'll find a good deal. Clients do like em.
     
    LGilmore, Jun 26, 2007
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  10. Mr. Bill
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    Mr. Bill Guru

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    Look around for an 800#? Please explain (where would be good).

    I use Accessline through Costco. Super cheap, but message only. Works for seminar rsvps and free reports.

    Welcoming other input!
     
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