It seems that most Aetna clients sold somewhere around Nov to now are having drafting problems. The first draft upon approval has been drafted but all routing and acct info is being "kicked out" of the system and the clients are getting laspe notices as no premium are being deducted. Not good. Be advised
When you call customer service you get the run around and no help... thank god I have a supervisor at Aetna that i went to.
When you call customer service you get the run around and no help... thank god I have a supervisor at Aetna that i went to.