Wellcare Incompetence

Jul 25, 2019

  1. yorkriver1

    yorkriver1 Guru

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    Yay for one positive.
    Back to the service angle. I had to recertify with Wellcare to keep my larger Aetna PDP book. and the ones I moved to the lowest cost 2019 plan out of optimism. That was then.... I put folks in Aeta PDP, the lowest cost 2018 plan and started using them more again after Q1 2019 to try to avoid more service issues before I realized where they would wind up, back in Wellcare.
    Wellcare's CEO has a short video in the recert course, saying "We heard you" about service issues. They have some improvements in their tech, etc for 2020. Will see how it goes.