Wellcare PURL issue
- Thread starter russelltw
- Start date
- 1,446
My PURL is still redirecting to the wellcare site that doesnt count me as the agent. I called wellcare, and he would only say they are having issues, so we talked about the agent assisted enrollment tool, which wont load on my agent connect, he said it's also having some issues. He then said paper enrollment is my only option. Well, this sucks.
ChgoHealth
New Member
- 1
April 2019, yes this is still going on. Happens to consumers on Ipads, desktops, laptops, IE, Chrome, you name it. My GA has contacted higher-ups in the Wellcare food chain and they pretty much don't give a ****. Who needs this crap from such an unprofessional organization. They know how to collect money but have no idea what service is for the agents/brokers/consumers. How Aetna was allowed to sell their PDP to such an inept poorly rated insurance company to salvage their merger is beyond me.
- Thread starter
- #4
Devin01
Guru
- 430
mine was down for about 5 days and was recently fixed.
- Thread starter
- #6
Devin01
Guru
- 430
I can now called my local rep and she contacted wellcare and it was fixed in about 5 days
- Thread starter
- #9
Devin01
Guru
- 430
Good Luck! I would be surprised if it is working 2morrow. tomorrow.
