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I'm opening a call center for Insurance next month. I'll have 8 to 12 agents on phones at a time. 50% inbound from TV and Print marketing. What VOIP system would you recommend? Also - no PC's - Agents will be using iPads.
What VOIP system would you recommend for Call Center?
- Thread starter myinsurebiz
- Start date
- 15,319
In your case, one that requires no more than a 30 day contract.,
Rick
Rick
- 8,707
IPad? .
- Thread starter
- #4
- 5,935
Right - iPad. We have Apps that input client info - chooses plan and processes orders on lpads. So - might as well use it for the CRM and Calls too . . .
- Thread starter
- #5
- 5,935
Plus - if an Agent has to go to house / business - take iPad with them and everything you need in the one lil machine . . .
- 5,056
I would guess this was an April Fools Joke, but it ain't Sunday yet...hmmm...
Regardless if this is a real call center or a work from home circle jerk, IPAD's are a totally idiotic idea if they aren't also going to have a desktop PC.
Regardless if this is a real call center or a work from home circle jerk, IPAD's are a totally idiotic idea if they aren't also going to have a desktop PC.
- Thread starter
- #7
- 5,935
Why?
Tablet can do everything a PC can do. Allows portability and are cost effective.
Example: Mary is having a tough time closing Jill. Mary can walk to Jim's desk, introduce Jim to Jill and then hand Jim the iPad and he can instantly and seamlessly take over the Call / Video Chat . . .
p.s. - we found the voip provider.
- 15,319
- 5,056
LOL, no they can not.
I would try to explain this to you, but even if I did - you wouldn't get it.
- Thread starter
- #10
- 5,935
iPad's will work just fine for our apps, crm, dialing platform and browser . . .
But - thanks for being a fan.
