When One Thing Goes Wrong

Oct 21, 2018

  1. rousemark
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    rousemark Still Here!

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    Had an appointment with a young couple last Thursday evening... On Thursday afternoon, I received a call that one of our church members had possibly had a stoke and had wrecked his car. They airlifted him from the scene to a Chattanooga TN hospital about 60 miles from where I live. I take off down there to be with him and his family. After I get there, my wife calls and tells me they have rushed our sister-in-law to the ER thinking she has had a stroke.. At 6:00 my cell phone rings.. It is the prospect that has been waiting for me to show up since 5:00 PM.. I had forgotten all about the appointment.. I explained to her what was going on and she and her husband agree for me to come back Saturday evening after they get home from work (last night)

    So, yesterday I drive the 35 miles to their house, using my GPS to find it. I wet early so I could scope out the place.. There was a car in the drive when I go by. I return about 5 minutes before the appointment and the car is gone.. Knock on the door.. nothing.. I decided they are getting even for my standing them up :yes:. I leave and go back later.. still no one home. I start to go back home but thought I would knock teh neighbor's door first.. She tells me I am the wrong house.. The couple I am looking for live about 1/4 mile up the road so I head up that way. They are waiting for me.. Now I am having to apologize for not only failing to show up Thursday but for being late this time.

    The interview goes well, I sell them each a term policy with a child rider on his. I also sell a FE on his mother.. Total premium $99 and change. Get everything together and leave... Get about 2 miles from the house and it dawns on me that I collected checks with the applications but I did not get the FAX Check Form signed.. Turn around, go back, apologize, get it signed and leave.

    This afternoon, I am processing the apps, getting ready to upload them to the HO. Something doesn't seem right so I double check and realize I have used outdated apps for the two term policies.. Now, I will have to run the clients down and get the correct apps signed... Seems like if you have one thing go wrong with a prospect, everything goes wrong.. I hate to go back again.. I already have made myself look very incompetent plus anytime you have to go back, it gives them an opportunity to change that mind.. :embarrassed::mad:
     
  2. mudhound
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    mudhound Guru

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    had weeks like this in the group side
     
    mudhound, Oct 21, 2018
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  3. rousemark
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    rousemark Still Here!

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    Not sure I could handle A week like this,,, much less weeks.. :no:
     
  4. somarco
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    somarco That Medicare Guy

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    Sounds like you are new to this business. Perhaps a ride along with your upline will get you on the right track.

    Good luck and welcome to the forum.
     
    somarco, Oct 21, 2018
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  5. MIBizInsurance
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    MIBizInsurance Guru

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    Hope the Sister in Law is doing better and hang in there...that's all we can do some days.
     
  6. nfl72
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    nfl72 Guru

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    Saturday night appointments. That is dedication.
     
    nfl72, Oct 21, 2018
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  7. rousemark
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    rousemark Still Here!

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    Turned out neither had a stroke. SIL does have some type of brain issue but not sure what is the cause. The church member had some type of seizure..
     
  8. rousemark
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    rousemark Still Here!

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    As a general rule I don't work on Sat.
     
  9. mudhound
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    mudhound Guru

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    New? LOL!! I'm about 29years and counting new.
     
    mudhound, Oct 22, 2018
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  10. myinsurebiz
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    myinsurebiz Guru

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    1) Sorry for your troubles and hope everyone recovers,

    2) Awesome dedication to finishing the task,

    3) Exactly why I hate paper apps and do everything over the phone / net.


     
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