Winback Scripts/Advice For New Employee?

Jun 1, 2016

  1. AllstateMaine
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    AllstateMaine Expert

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    I just hired a telemarketer to do "in house" winback calls from our purchased lists within the whole company. What is the best technique to get these winbacks or at least get them re-interested in our company? Most of the policies were terminated due to Non-Pay, very few have negative comments or termination requested by the insured.

    Anyone have tips for my new employee?
     
  2. Andle
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    Andle Expert

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    Hi this is ______ with Allstate insurance. You were previously a customer of ours and we would like the opportunity to earn your business again. Do you still live at ______? Do you still own _____? Great I will work up your quotes and send them over. Thank you

    Good luck!
     
    Andle, Jun 1, 2016
    #2
  3. AllstateMaine
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    AllstateMaine Expert

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    Good stuff, thank you. That's about the route I had her going. Earning business back is a nice touch
     
  4. DHK
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    DHK "YOU CAN'T HANDLE THE TRUTH!"

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    Add in 'compete for' as well as 'earn' their business.
     
    DHK, Jun 1, 2016
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