Windshield Cracked While Driving, what to Do?

Apr 3, 2016

  1. cool.aquarian
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    cool.aquarian New Member

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    Hello,

    Bought a mazda3 2015 about 9 months back(hence still under warranty).

    Yesterday, while driving at about 35mph in the city on a traffic-less road, I did a lane change, and immediately heard a sound.
    Initially was unsure where it came from, but after 5 mins, observed a windshield crack about 1 inch diameter.

    Since it happened by itself, can i claim replacement under warranty, or do i still need to pay my insurance deductible?
     
  2. BigSteve
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    BigSteve Super Genius

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    Assuming you have full glass with no deductible (not sure why anybody would not), file a glass claim. Glass claims are usually not a big deal. Do you know what your coverage is? Do you have an agent?
     
  3. abkclauren
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    abkclauren Expert

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    Your warranty isn't going to cover it. Hopefully you have a $0 comprehensive deductible and just file a glass claim. New windshields are about 230 bucks so if your deductible is more than a hundred just pay for it yourself.
     
  4. cool.aquarian
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    cool.aquarian New Member

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    I have insurance from AAA California, the comprehensive deductible is $500.
    Not sure if they will replace it without paying deductible.
    Uploading the pics of damage caused.
     

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    Last edited: Apr 4, 2016
  5. djs
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    djs Super Moderator Moderator

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    A glass shop can fix this. Its obviously not in the line of sight, so no problems with fixing it. With many insurances, they will cover the full cost of the repair or perhaps a $50 deductible, regardless of your comp deductible. Not sure how AAA works though. Ask your agent how windshield repairs work and what your out of pocket would be.

    This looks like a small rock hit the windshield. Its not a warranty type of repair.

    Dan
     
    djs, Apr 4, 2016
    #5
  6. SammyJ
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    SammyJ Guru

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    State Farm doesn't cover cracked windshield

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    I shouted at state farm for not covering my windshield.
     
    SammyJ, Apr 4, 2016
    #6
  7. xrac
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    xrac Guru

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    They do if you have the right coverage.
     
    Last edited: Apr 4, 2016
    xrac, Apr 4, 2016
    #7
  8. BigSteve
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    BigSteve Super Genius

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    But do you have Full Glass coverage?
     
  9. cool.aquarian
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    cool.aquarian New Member

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    I spoke to agent. As per him, AAA does not provide Full Glass coverage in California :-(
     
  10. xrac
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    xrac Guru

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    Then why insure with them. Some windshields can cost $700 and up on high end cars.
     
    xrac, Apr 4, 2016
    #10
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