roadrunner
Super Genius
- 100
Had an appointment today with a client that currently has a Windsor MAPD. Her doctor is no longer going to be accepting this carrier. Wrote her a new plan.
Client just called and asked if the new plan would pay for "Life Link" a medical alert service. I told her I did not think it would, but I would check into it. She seems to think that her Windsor MAPD was paying for this.
I went to Windsor webpage to see if I could find any information, and I do not see anything mentioned. Doesn't appear to be a value added service.
I called the carrier that I wrote her with and they say that they will not cover this type of service.
I am thinking that perhaps the client signed up for this seperately. I asked if she had any paperwork or a phone number for the service and she said no.
I know that this is important to her. She lives alone, with no family near by.
Is there anyone who knows if Windsor does provide this and if so exactly what it is?
Client just called and asked if the new plan would pay for "Life Link" a medical alert service. I told her I did not think it would, but I would check into it. She seems to think that her Windsor MAPD was paying for this.
I went to Windsor webpage to see if I could find any information, and I do not see anything mentioned. Doesn't appear to be a value added service.
I called the carrier that I wrote her with and they say that they will not cover this type of service.
I am thinking that perhaps the client signed up for this seperately. I asked if she had any paperwork or a phone number for the service and she said no.
I know that this is important to her. She lives alone, with no family near by.
Is there anyone who knows if Windsor does provide this and if so exactly what it is?