Recent Errors & Omissions Articles
Massachusetts P&C agency hit with $2 million+ judgment for failing to...
Recent jury verdict stemming from a 2010 fire incident proves a cautionary tale about the necessity of advising clients to secure adequate coverage.
Errors & Omissions Insurance Articles
Make A PACT For Trustworthy Websites
Back in the dark ages of the Internet—say, around Y2K—financial advisor web sites were as primitive as Fred and Wilma Flintstone’s Bedrock home. Yes,...
Looking for a New BD, FMO, or RIA? Don’t Forget to Check out their...
Deciding which broker-dealer (BD), financial marketing organization (FMO), or registered investment advisor (RIA) with whom to affiliate is never a trivial matter. Typically, financial...
Let Lying Dogs Sleep: Time to Abolish Misrepresentation?
For many insurance and financial advisors, misrepresentation has become just another sales technique. For financial institutions, it’s become an accepted cost of doing business....
Honesty first: 8 steps to finding trustworthy employees
If you’re a solo practitioner looking to hire your first employee, you’re no doubt asking yourself: “How do I hire an honest employee?”
If you’ve...
The Four Temptations of a Financial Advisor
Even the best-intentioned financial advisor can fall prey to the temptations of unethical conduct. How? By giving in to these four seductive pressures.
Living...
Ethical Moments of Truth: Will You Rise to the Occasion?
Have you or your employees ever faced an angry customer? Then you’ll recognize the interaction as a “moment of truth” in the customer’s relationship...
E&O No: Do’s and Don’ts for Responding to Client Disputes
Many financial advisors view E&O disputes as something that only happen to incompetent or criminal financial advisors. In reality, the odds of incurring a...
Do Your Marketing Seminars Flunk the Ethics Test ?
According to a recent study, six in 10 workers say they and/or their spouse have less than $25,000 in total savings and investments (excluding...
Be safe, not sorry: Your E&O documentation checklist
Full documentation of your insurance or financial services cases is your best E&O prevention strategy. But like getting quarterly dental cleanings or an oil...