The 2020 Insurance Service Award for best telephone service experience goes to…

DALBAR recognizes Guardian Life and Pacific Life as best-in-class providers of policyholder service.

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Recent Life Insurance News

Perceived need for life insurance is waning: J.D. Power

New customer satisfaction study finds complicated application processes and unclear value propositions create holes in purchase experience

MDRT launches separate, digital association: ‘MDRT Academy’

Created to help financial pros increase production to MDRT qualification levels, new association’s resources are 100% digital

AIG Pursuing Separation of Life & Retirement Business

Board of New York-based multiline insurer announces intention, believing simplified corporate structure can unlock value for shareholders.

COVID-19 drives consumers to seek hybrid life buying experience

LIMRA and BCG study shows customers value both the convenience of technology and the reassurance of working with a financial professional

NAIFA Virtual Performance + Purpose Conference set for Oct. 6-8

The online conference will focus on delivering content-rich education and peer-to-peer interaction.

Study: Life Insurance supplements Social Security by $1.5 trillion over 9 years

As of 2019, U.S.-based life insurers had more than $8.6 trillion of capital invested in the economy, MetLife-sponsored study finds.

AALU, GAMA are now called ‘Finseca’

Financial security professionals launch new organization to “help more Americans build and protect their financial future.”

Direct-to-consumer channel drives slight increase in Q2 policy sales

Total U.S. individual life insurance new policy sales increased 2% in the second quarter 2020 but LIMRA says new annualized premium fell 5% from second quarter 2019.

Brooke is back: Life Insurance Awareness Month kicks off with Shields once again serving...

This September, actress, model, designer, wife and mother Brooke Shields is back for a second year to instill the value of life insurance for U.S consumers during the annual awareness campaign.

Gerber Life fined $1.1 million for AD&D claims violations

In voluntary settlement agreement with the North Carolina Department of Insurance, Gerber pays $2.5 million in consumer recoveries.

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