Abrasax
Guru
- 406
I don't see how this is a problem if it's on a paid, private site. People are recorded all the time unknowingly. That's the way of the world. Every time you stop at a light the government takes a picture of you.Even at that, it's a paid site, and the person on the other end, their voice, their questions, their personality, are being used for training - and if they didn't give permission, it may not be "OK."
Now, I know it happens frequently, and other "trainers" have put their calls online, edited and cut - but that doesn't make it right.
I can almost guarantee that 99.999% of those "training" calls - the agent did not ask the prospect if it was OK for them to use their conversation to "train" other agents on how to sell properly.
Having said that, these conversations should always have last names and personal details edited, which is easy to do, and I've never seen anyone who doesn't do this. Of course, there are some states with laws that prohibit this but I don't live in one and I can't say I understand the paranoia surrounding it.