Andrew Agency in Virginia has purchased a Richmond insurance agency.

[Chris]

The acquisition of long-standing, family-owned agencies like GLM Insurance by larger firms such as The Andrew Agency reflects a broader trend of consolidation within the insurance industry. While these mergers can lead to expanded resources and service offerings, they also raise questions about the preservation of personalized customer relationships and the unique community ties that smaller agencies often maintain.

How do you perceive the impact of such consolidations on customer service and community engagement? Do you believe that the benefits of increased resources outweigh the potential loss of the personalized touch that family-owned agencies provide?

Read the full story [here].