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Suddenly, out of the blue, my HumanaOne login doesn't work. It keeps telling me I am already logged in, or that my login has expired and it loops me back to the login page. Others in my office are having no trouble with their logins. The computers are set up the same.
This happened after an automatic Windows update. I talked to H1 and he had me delete cookies, history, temp files etc. Put H1 in as a trusted site. No luck.
BUT: I can log in in Google Chrome. It isn't a big deal because I can use Chrome if I need to for Humana, but it doesn't work for other things I do on the computer. Just wondering if anyone else had any issues like this. The guy at H1 did say their website works best if you use Explorer 7 or less, and I have 8. But it was working up until now.
This happened after an automatic Windows update. I talked to H1 and he had me delete cookies, history, temp files etc. Put H1 in as a trusted site. No luck.
BUT: I can log in in Google Chrome. It isn't a big deal because I can use Chrome if I need to for Humana, but it doesn't work for other things I do on the computer. Just wondering if anyone else had any issues like this. The guy at H1 did say their website works best if you use Explorer 7 or less, and I have 8. But it was working up until now.