I had a client today put a hold on a policy because of the Fair Credit Reporting Act paperwork. Seems he objects to the verbage that they have the right to investigate his information, up to and including interviewing his neighbors. How many of you have gotten this objection?
How do you soothe the client who is up in arms about this perceived invasion of privacy?
I have talked to him on the phone a couple times now about it and let him know all financial institutions have this notification in their paperwork by law. He even has bought other insurance from me and I let him know its in their too. Just curious how other agents tackle this objection.
How do you soothe the client who is up in arms about this perceived invasion of privacy?
I have talked to him on the phone a couple times now about it and let him know all financial institutions have this notification in their paperwork by law. He even has bought other insurance from me and I let him know its in their too. Just curious how other agents tackle this objection.
