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The employer (my group client) switches his bank account without letting the carrier know, the premium bounces. The carrier sends him a letter to pay up. I help him straighten it out, all he needs to do is sign a form and send it in. No such luck, it doesn't get done after two reminders.
Coverage terminates retroactively back to Feb. 1st. The carrier says we can appeal the decision and send in the back due premium, however, they deny the appeal as of last week. Now the employees have been without coverage since Feb. 1 (now near the end of March), however, no one has made any claims. We apply for a new plan at the last minute for an April 1 effective date (still within the 63 day mark for pre-ex's).
All fine and dandy, or so we thought. One employee is out on COBRA, believes he has coverage. He goes and gets a $4,000 knee surgery completed. For obvious reasons, he's upset and now starts to talk about bringing an attorney into the picture.
Thank God we have a risk pool option to put him into retroactively that will cover the surgery, however, he still looses the COBRA subsidy. It's been a fun day!
Coverage terminates retroactively back to Feb. 1st. The carrier says we can appeal the decision and send in the back due premium, however, they deny the appeal as of last week. Now the employees have been without coverage since Feb. 1 (now near the end of March), however, no one has made any claims. We apply for a new plan at the last minute for an April 1 effective date (still within the 63 day mark for pre-ex's).
All fine and dandy, or so we thought. One employee is out on COBRA, believes he has coverage. He goes and gets a $4,000 knee surgery completed. For obvious reasons, he's upset and now starts to talk about bringing an attorney into the picture.
Thank God we have a risk pool option to put him into retroactively that will cover the surgery, however, he still looses the COBRA subsidy. It's been a fun day!