Have the Client Sign an Agent of Record Form Before Wrapping Up Each Appointment?

sam816

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When working on applications through the Exchange, Isn't it a good idea to have the client sign a hard copy AOR that documents you are the agent? Is there a generic form for this?


TIA.
 
It's not a bad idea. I am having trouble with CoveredCA sending member info but not agent info to the various carriers, and having to go back and get BORs for many folks.
 
I've had my clients sign the AoR before I start...I don't discuss anything beyond the fact that I'm capable of helping them until I'm holding a signed document.

For reference, here is the very generic form NY's exchange has brokers use: Broker of Record Designation: Individual Marketplace | New York State of Health

I'd imagine you can just change the references to NY's Exchange to your own state's and make use of it.

(It's an easily editable Word document)
 
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From my experience, and I'm back-to-back due to my demographics...I have made clients sign 3 forms. 1) For the marketplace, 2) to back up the marketplace....as they say : "Submit Proof." 3) AOR.


Now, I'm real casual about it and make jokes as they are signing them. But, unlike not starting any work until they do...I don't do as the NY guy does.


But, that is the difference between the North and the South. ;) (JUST JOKING! <-------)
 
It's not like I stand there and go "I refuse to talk to you until you sign this". We chat in generalities, I give them an information request sheet so I can get the right plan for them, and an AoR. They bring both forms to our sit-down meeting, and I get them signed up.

I couldn't tell you why, but most people here are more than happy to talk your ear off for an hour, and then use all the info you gave them to sign up themselves (or with another broker, or a navigator, etc).

In my experience with southerners, they're far too considerate to take a professional's time and not give them some business in return.
 
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In my experience with southerners, they're far too considerate to take a professional's time and not give them some business in return.


I really don't know what to make of this comment, so I will let you explain.


Are you saying that I'm not professional? Are you saying that MY people down South don't get business? Are you saying that I'm embarrassed on their quotes and I can't tell them what they have to pay?


Seriously, you really are a confused agent about the South, aren't you?


When I did the :) <--------------- I was teasing you. It was meant as a joke from one insurance agent from the South to the North.


What you said, what not funny, nor a joke. And, that is why you will always have problems with the South.


LUV YA!
 
When I read that comment, I thought it was a compliment to Southerners that their sense of courtesy meant they would never take your time for professional advice unless you received the commission for your efforts.

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In the paragraph before that, he said people in his region would take your time and advice without giving you the case.

I can't see where that is anything but a compliment to Southerners.
 
This true southerner has not weighted in yet... I still have not decided how I feel about it..... Little bit concerning but as someone that has his wife still working on Wall Street and me living there part time before we got married since she lived there there is a difference that is not fully understood by the folks in the city ( manhattan) I will give ray credit since I like him, it is known by me from staying up there that they just operate different than us down here.... However if they were living here they would have the same problems with things and have comments made like the above mentioned in this thred as Ray did about southerners.... Look, they think we are more easy going and caring and we think they are crash.... Neither is accurate... A southerner is just as ruthless as New Yorkers however we just do it in different ways... Ray ment no harm
 
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