Humana's New Commission Schedule Just Received

Ann H

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7,085
Arizona
I just received the 2011 commission schedule for Humana's Small Group Medical products, and the bottom line effect will be pretty much "no change". However, the formula for calculating commissions has changed, as they are now using tiers 1, 2, or 3 based on in-force volume of business. They are adjusting your "tier" quarterly according to in-force volume.

If you've sold Humana before, you'd recognize this structure from their previous bonus schedules. Basically I fall in tier 3 with more than 35 "ELC's" which is Eligible Lines of Coverage. Group medical counts as 1 ELC, dental as 1/2, and there's a 1/4 ELC given to life, voluntary life, vision, LTD, STD, and critical illness. Tier 1 is 8 or less ELC's, Tier 2 is 9-34 ELC's, and Tier 3 is 35+ ELC's.

Besides the "tiers", they also have different commission percentages by size of group, segregated into 2-3 enrolled subscribers, 4-25, 26-50 and 51-99.

I have to consider that the volume of business I place with a carrier may change. I'm in Tier 3 now, but even if I was in Tier 2 the commission percentage is pretty much the same in 2011 as it is in 2010.

Most of my groups range in size of 4-25 employees, and I get 6% now, and will get 6.25% in tier 3 or 6% in tier 2. The renewal commission goes down a quarter of a percentage point no matter what tier and what group size.

I should have said, "no change" for my situation, because I fall into tier 3 and most of my group sizes are 4-25 enrolled employees. However, there are greater changes at other levels. Group sizes of 26-50 hurt a little with tier 2 going to 5.50% and tier 3 going to 5.75%, and 51-99 size groups hurt a lot with tier 2 going to 3.75% and tier 3 going to 4.25%. It's group sizes 2-3 that get slashed to 3% in tier 2 and 3.5% in tier 3. Come to think of it, I have a group in size 2-4, so I guess I'll get hit there. But, hey, some other carriers have done that recently to the very small group sizes.

I've read this forum for quite some time, but just now signed up to share this information. Thanks, guys, for all the valuable information you have shared along the way.
 
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Didn't Humana try a PEPM formula a year or so ago then returned to percentage of premium after their business went off a cliff?
 
It's been at least 3 years here in IL that they've been PEPM. Not sure what that has done to their business.

On the flip side, they also have the largest bonuses on the group and individual sides.
 
Humana is not writing group health busines in my state anymore.
They have not publicly annouced this but they will not quote any new group health business.
 
Where do you find the Humana small group commission schedule?

I looked under pay and bonuses on agents.humana.com and couldn't find it, can anyone help?
 
My letter from them was mailed, and it says that you can view the commission schedule in the "Pay and Bonuses" section of Humana.com on 11/18/2010.
- - - - - - - - - - - - - - - - - -
Another paragraph in the letter says the following, and this should be of interest to the agents in Florida and Georgia, since they used your states as examples. From this wording, one could assume that you will have the same type of commission schedule we have here in Arizona. The paragraph reads,

"An AoR's Commission Tier applies in all states where the AoR has Small Business Group Medical plans in force. However, commissions within each Commission Tier vary based on the plan's situs state. For example, an AoR has ten ELC's, of which two are located in Georgia and eight in Florida, qualifying for commission Tier II. In this example, the Small Business Group Medical plans located in Georgia are paid at Commission Tier II rates applicable to Georgia and the Small Business Medical plans located in Florida are paid at Commission Tier II rates applicable to Florida..."

By the way, we have not had PEPM compensation on Humana group business here in Arizona in the past. United Healthcare does PEPM, but other major carriers have not done it here in AZ.
 
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I just received the 2011 commission schedule for Humana's Small Group Medical products, and the bottom line effect will be pretty much "no change". However, the formula for calculating commissions has changed, as they are now using tiers 1, 2, or 3 based on in-force volume of business. They are adjusting your "tier" quarterly according to in-force volume.

If you've sold Humana before, you'd recognize this structure from their previous bonus schedules. Basically I fall in tier 3 with more than 35 "ELC's" which is Medicare Supplements Eligible Lines of Coverage. Group medical counts as 1 ELC, dental as 1/2, and there's a 1/4 ELC given to life, voluntary life, vision, LTD, STD, and critical illness. Tier 1 is 8 or less ELC's, Tier 2 is 9-34 ELC's, and Tier 3 is 35+ ELC's.

Besides the "tiers", they also have different commission percentages by size of group, segregated into 2-3 enrolled subscribers, 4-25, 26-50 and 51-99.

I have to consider that the volume of business I place with a carrier may change. I'm in Tier 3 now, but even if I was in Tier 2 the commission percentage is pretty much the same in 2011 as it is in 2010.

Most of my groups range in size of 4-25 employees, and I get 6% now, and will get 6.25% in tier 3 or 6% in tier 2. The renewal commission goes down a quarter of a percentage point no matter what tier and what group size.

I should have said, "no change" for my situation, because I fall into tier 3 and most of my group sizes are 4-25 enrolled employees. However, there are greater changes at other levels. Group sizes of 26-50 hurt a little with tier 2 going to 5.50% and tier 3 going to 5.75%, and 51-99 size groups hurt a lot with tier 2 going to 3.75% and tier 3 going to 4.25%. It's group sizes 2-3 that get slashed to 3% in tier 2 and 3.5% in tier 3. Come to think of it, I have a group in size 2-4, so I guess I'll get hit there. But, hey, some other carriers have done that recently to the very small group sizes.

I've read this forum for quite some time, but just now signed up to share this information. Thanks, guys, for all the valuable information you have shared along the way.

Thanks for the information
 
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