We have reached our maximum paid benefit for a particular treatment. It was our understanding this is a paid benefit, meaning that after the maximum has been paid out, we will have to pay going forward, however the payment amount(s) will still be the insurance contracted rates.
Our medical insurance (the most popular one out there), is now stating that the contracted rates do not apply after the maximum benefit has been reached. Is this true in the cases of maximum paid benefits, which in our case is a lifetime maximum on the policy.? To us, it seems like this is at the convenience of the health insurance company. We would think that at a minimum, we should be receiving the contracted rates.
Our medical insurance (the most popular one out there), is now stating that the contracted rates do not apply after the maximum benefit has been reached. Is this true in the cases of maximum paid benefits, which in our case is a lifetime maximum on the policy.? To us, it seems like this is at the convenience of the health insurance company. We would think that at a minimum, we should be receiving the contracted rates.