P & C Newbie Looking for a Mentor

CC1975

Expert
24
Hello all,

I have been writing personal and commercial P & C coverage for a few months, so far just BOPs. When I started, the firm I was with had an experienced in-house commercial lines manager, who helped me greatly, answering questions as I learned and basically preparing the proposals for more complicated coverages such WC, commercial vehicle and fleet and coverages on more specialized risks often being surplus lines. Now, I have a wonderful opportunity to work with an established agency whose book is predominately personal, and is looking to me to build a commercial book.
FYI, I am set as a 1099 contractor, split commission with the agency, will be able to purchase my book on very favorable terms should I choose to do so some day, have a great deal of autonomy, the agency provides me with a desk, computer, phones, and access to the carriers.

I market primarily via phone cold calling small to medium sized businesses, to consult and quote their commercial lines as well as their personal auto and home. I also market via various other methods as well.

I am looking for someone that is very experienced in quoting, underwriting, and handling claims in the commercial lines....
and has the time and inclination to be a mentor to someone such as myself. Perhaps a person that is now retired, and/or
though still actively working ...has time to share their knowledge. I also have a burning desire to know how claims are handled, and how to explain how the coverages work in real time when a claim occurs.

One negative I have is I tend to want to know exactly how every coverage works, what is covered in all situations, what are the "catches", why wasn't there coverage in that situation and was in the next very similar situation, etc., etc. I want to be able to answer any question asked of me by a client correctly. Yes ...I know the answer..."you know, I'm not quite sure about that, but I know where I can get the correct answer and I will be right back to you with it ASAP"..... but I feel when you have to do that, it undermines your position in the eyes and opinion of your prospect/client.

So.....if there is any one out there that would like and has the time to be a mentor to this apprentice, I would love to hear from you. I know this post may sound gullible and naive to some, but I am quite sincere, fascinated by this complicated business and have a burning desire to succeed. I thank you for your time.
 
Guess I was naive......LOL
I'm not sure "naive" is the right word. "Poor sales technique" might be more applicable. Reading through your original post, I read a lot of "I", and didn't see anything about how the other party (your "mentor"?) would benefit.

Why would someone do it? Because you are wonderful, or your "burning desire to succeed"? Why should anybody care? Learning that it's not all about "you" can be a difficult lesson, but one that is necessary.
 
my advice would be join up a local wholesaler or cluster. they will teach you the gist of it and for the rest of the knowledge research online, research here, take the cic and cpcu courses.

this is exactly what im doing now and after months of persistence of cold calling carriers not clients, i got my first big break and got a carrier that will beat all the main street bops here and give me a chance. they require a min for the year or ill lose it, but they gave me a chance. now i will cold call clients until i satisfy them and move on to my next appointment.
 
I'm not sure "naive" is the right word. "Poor sales technique" might be more applicable. Reading through your original post, I read a lot of "I", and didn't see anything about how the other party (your "mentor"?) would benefit.

Why would someone do it? Because you are wonderful, or your "burning desire to succeed"? Why should anybody care? Learning that it's not all about "you" can be a difficult lesson, but one that is necessary.

Moonlight hits the nail on the head. If you have to split commission with your agency it doesn't leave much to split with a mentor. Most mentors don't do it for just their health.
 
The first thing I am going to tell you is learning is not free. I have been in the insurance industry a while now and one thing I have learned is time is money, especially in the insurance industry.

There are ways people will help you have to get creative underwriters will give you time if they know you have business behind it.

Read this entire forum for starts type in "commercial your state" specifically. You will have due dilligence if you are as sincere as you say you will do well. DO NOT get discouraged.

Diverse Insurance Group - Florida Insurance Services Agency | Florida Insurance Inc.
 
Why isn't the agency helping you with this? They are getting commission from your production, plus they are on the hook if you screw up.

This doesn't sound like such a great offer if you don't know what you are doing and can't produce.
 
Why isn't the agency helping you with this? They are getting commission from your production, plus they are on the hook if you screw up.

This doesn't sound like such a great offer if you don't know what you are doing and can't produce.

Being an agency owner, I agree with this and also see where the problem lies, too, with that agency.

As an agency principal, I SUCK with commercial. Just suck, no knowledge or anything other than to know to have a healthy respect for what I don't know. More than likely this is the same idea with that agency. The agency figures that it would be wiser to get someone who KNOWS commercial rather than learn it and take time away from the tried-and-true PL stuff and other things they are doing, and it would be faster. They figure if it doesn't work, there is no real money lost or time, though if it works there is a nice payday. The problem lies with the fact that they don't know enough to know if the CL guy is doing it right or not, or even if they did, if they could micromanage enough to see a mistake they are better off doing it themselves anyway.

It's like there is a separate of P&C and L&H, usually one person specializes in both. The same really is for PL and CL for P&C, most people like to specialize in one or the other and have someone else do the other part. Kind of like agents doing individual and group products?

OP, you might want to hold off on doing this until you know CL more. Just saying, you'll be doing everyone a favor.
 
I agree with NCPCLHnoob, start with pl. I started with pl with my ga's and then the cl came in one in a while and you'll learn which class you want to focus on.

Just be thick skins and always ASK if you dont know something. My GA yells at me all the time lol, because i ask too many questions, but she answers them all the time.
 
my advice would be join up a local wholesaler or cluster. they will teach you the gist of it and for the rest of the knowledge research online, research here, take the cic and cpcu courses.

this is exactly what im doing now and after months of persistence of cold calling carriers not clients, i got my first big break and got a carrier that will beat all the main street bops here and give me a chance. they require a min for the year or ill lose it, but they gave me a chance. now i will cold call clients until i satisfy them and move on to my next appointment.

My agency has good access to sufficient markets, that's not an issue.....and some of the carriers have sales assistants that have been helpful regarding tech and quoting system issues. I hear ya regarding the CIC/CPCU courses....plan on getting into those soon....

thanks so much for your input and good luck to you.
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Being an agency owner, I agree with this and also see where the problem lies, too, with that agency.

As an agency principal, I SUCK with commercial. Just suck, no knowledge or anything other than to know to have a healthy respect for what I don't know. More than likely this is the same idea with that agency. The agency figures that it would be wiser to get someone who KNOWS commercial rather than learn it and take time away from the tried-and-true PL stuff and other things they are doing, and it would be faster. They figure if it doesn't work, there is no real money lost or time, though if it works there is a nice payday. The problem lies with the fact that they don't know enough to know if the CL guy is doing it right or not, or even if they did, if they could micromanage enough to see a mistake they are better off doing it themselves anyway.

It's like there is a separate of P&C and L&H, usually one person specializes in both. The same really is for PL and CL for P&C, most people like to specialize in one or the other and have someone else do the other part. Kind of like agents doing individual and group products?

OP, you might want to hold off on doing this until you know CL more. Just saying, you'll be doing everyone a favor.

Oh...my agency owner is like you, NCPCLnoob....he doesn't know the CL side either....

the reason why I am starting on the CL side is .....

one thing I'm not bad at is cold call telemarketing. I can get appointments when I can call people. Can't call folks at home regarding personal lines...so I call small business owners...plus often get to quote their personal as well. I don't know anyone ....having moved to my present area a couple of years ago...I am doing some marketing on the personal side....but it's gonna take time....I can get in front of CL prospects now...every week.

My agency does have another agent that is experienced in commercial...plus the cluster group we are in has a couple of other guys that are very experienced. I just hate bugging them, they have been very helpful...but I don't want to wear out my welcome. I'm gonna do some joint case work with the guy in my agency....split commissions. It will come along.

What I had in mind for a mentor was more of a retired/semi retired person that loved the business and had the inclination to help others and just wanted to stay active....at least mentally. In other professions... mentors of this type are common.

In any case ...hey thanks for your input and good luck to you.
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Why isn't the agency helping you with this? They are getting commission from your production, plus they are on the hook if you screw up.

This doesn't sound like such a great offer if you don't know what you are doing and can't produce.

Hey VolAgent...see my reply above to NCPCLHnoob...

they are helping me...some...I reckon it's just a big learning curve when you are starting from scratch ...

and you do have to be extra careful w/ CL..

I can do this...I just need time to learn.

hey thanks for your input...

Go Vols!
 
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