Progressive Claim Question (again)

[samantha101]

This is kind of a repost but since it's a different question I thought it would be best to put in a new thread


So my car was declared totalled by Progressive. A few days ago the claim adjuster asked me to sign a credit info release paper. So I signed it, she told me it was to check if I had a "financial motive" to ruin my own car....I don't mind that they do the credit check thing. She already sent me the release of interest paper to sign and notarize so I can get the payoff. The thing is my ex boyfriend is still listed as an owner of the car and the insurance company doesn't know that (I forgot that I hadn't taken him off). He doesn't mind signing the paper, he acknowledges that the car is mine and I paid for it. The thing he DOES mind is having to possibly sign a credit release paper. Should I just send the notarized paper with both of our signatures and see what happens? He and I don't have anything to do with each other now and he will NOT sign that paper so I don't know what to do.

 

[Guest]

If they only asked for yours, then send in yours.

 

[samantha101]

but his name is on the title...
- - - - - - - - - - - - - - - - - -
is the claim even going to get paid? people are telling me it won't because he wasn't listed as a driver! :(

 

[Matt37]

If they need him to they will let you know, and they probably are going to.

Why exactly did you put him on the title?

They are probably going to make the check out with his name on it as well..

 

[wjw0006]

your bf will absolutely have to be involved as the owner of the vehicle and since the vehicle is a total loss, there will be no way around this. Especially because it's Progressive. I know this because I was a claims supervisor for over four years with the big P.

 

[AutoInsuranceExperts]

Agree with William here: regardless of who is driving during a covered accident, your insurance has an obligation to resolve damages with the actual legal owner of the vehicle.

And William, good to meet you. I was a claims supervisor with the big P in Sacramento for several years. Small world!

 

[wjw0006]

nice to meet you as well AutoInsuranceExperts!

 

[lona.muller19]

Since he is still listed on the policy. They(insurance company) will ask for his credit release document.

 

[babygirl13]

hello i have a question someone please help if can i was on an insurance policy with my parents my parents has had there police for years and when they added my car the rep didnt tell my parents that they had 21 days then they had to come in and pay the policy because a new car had been added which was mines ok weeks later we had gotten a letter in the mail which stated the policy had been canceled due to we didnt come in and pay well they didnt know if they would have added my car this would have taken place because we would have paid the policy right then and there i had tried contacting the agent and couldn't get the to talk to me cause she was always busy i called both day and night never had gotten a call never knew we didnt have insurance so im driving around as if things was all good my loan company then sent me a letter stating that the payments on my car was getting ready to drop from 210 to 450 because they were going to take it upon them self to put insurance so i said o no which would have boosted my payments i started to shop around a little and came to progressive which i thought was a good agent OK well here i am happy i have insurance and my payments were going to stay in the norm OK 3 days ago i was a victim of vandalism don't know who could have did it and why now let me remind u we have all 5 of our cars insured ok now i just got insurance june 21 well when i called and reported it my claim rep said well i have to turn this over to investigation because this is a new policy and also we have see where there was a payment returned due to a closed account and i said nooooooo because my bank account is not closed and i have money in my account and i said i dont understand it must was a typo on your end i have funds do i need to 3way my bank for u guys and he said no someone will be calling u from our investigation department i said ok so when the rep had call me he said now i see where this is a new policy he said we are going to call the bank so so so and we see where u made a new payment with a new account today i said i dont understand its the same account i had given u guys to start with he said ok but we need to call the bank because your policy had been canceled anyways since the account came back closed i said not true i said so u telling me i didnt have insurance and he said yea i said cant be because u guys would have never took a payment from me the rep said so and u guys would have never came out to tow one of my cars the other day i need help and answer a question something from someone on what to do cause i know i had insurance no matter how they trying to put it i have not gotten a letter saying anything had been canceled please help

 

[ctg]

Holy Punctuation Batman!

Babygirl, I'm no expert, but take a breath and tell the auto guys what you need. And don't be shy on paragraphs and sentences.

The way it's posted, they'll be dizzy before they get halfway through. I was...