- 2,357
"8/15/2023 - Hold and Processing Times - In light of the current market conditions in California, the FAIR Plan is experiencing high call volume, resulting in longer hold times. Additionally, these market conditions have affected policy processing times. We aim to review all submissions within 5 business days, and we encourage brokers to utilize the self-service options within the broker portal. Our focus remains on providing quality service. Thank you for your patience during this period."