Hiya, People...
My first ever visit to the forum, and I can't resist asking: are there any other agents who had their book of Aviva business CRUSHED during the transition to Accordia? In my case, Accordia's errors were outrageous, and repeated. They failed - for months on end - to collect any premium whatsoever from my clients who pay via bankdraft, yet they showed the policies as "in-force" online. This had the effect of making the error invisible to me, the agent, as I had no way to determine whether a client was paying premiums, without access to their bank account. Guess how I learned? Youbetcha. Incoming phone calls from outraged clients, who just saw Accordia pull MONTHS of premium directly from their bank account, without authorization or warning, in a single day.
This error was no joke. It screwed up my IUL cases to such a degree that Accordia agreed to waive all surrender charges. I have moved ALL of those cases. I have also "replaced" every single one of my Accordia term policies, with the exception of those who are now "uninsurable."
For me, at least, the Accordia expeience has been a relentless fiasco, and it cost me clients I expected to keep FOREVER. Ain't no way I'd ever use those chumps again, and if you're lucky enough to read this, neither should you.
My first ever visit to the forum, and I can't resist asking: are there any other agents who had their book of Aviva business CRUSHED during the transition to Accordia? In my case, Accordia's errors were outrageous, and repeated. They failed - for months on end - to collect any premium whatsoever from my clients who pay via bankdraft, yet they showed the policies as "in-force" online. This had the effect of making the error invisible to me, the agent, as I had no way to determine whether a client was paying premiums, without access to their bank account. Guess how I learned? Youbetcha. Incoming phone calls from outraged clients, who just saw Accordia pull MONTHS of premium directly from their bank account, without authorization or warning, in a single day.
This error was no joke. It screwed up my IUL cases to such a degree that Accordia agreed to waive all surrender charges. I have moved ALL of those cases. I have also "replaced" every single one of my Accordia term policies, with the exception of those who are now "uninsurable."
For me, at least, the Accordia expeience has been a relentless fiasco, and it cost me clients I expected to keep FOREVER. Ain't no way I'd ever use those chumps again, and if you're lucky enough to read this, neither should you.
