Can they make it anymore difficult to do business with them? Be aware if an app isn't showing up in their user friendly Producer World. Mixed in with a TIN, you assured a screw up.
OOOOPs, posted in wrong forum. Please move to INDI health forum
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[FONT=Arial, Verdana, Helvetica, sans-serif]State license and appointment validation process[/FONT]
Effective November 11th, we changed the process for validating your license and appointment upon submission of an application for the Aetna Advantage Plans for Individuals, Families and the Self-Employed.
You must be appropriately licensed and appointed with Aetna and in each state where you sell Aetna insurance products. Validation of a brokers' license and appointment is required to confirm the broker has the appropriate credentials in each state.
The process
§ Validation will occur when you are quoting, submitting an online application or when a paper application is received.
§ The system will validate if you are licensed and appointed in the state where the applicant resides. For example, if a applicant lives in Texas, you must be licensed and appointed to sell Aetna Advantage Plans in Texas.
§ Validation is based on the TIN/SSN provided on the application. For brokers who submit applications under a firm TIN, the firm TIN must be licensed and appointed in the applicable state.
. What happens if…
§ If you are not licensed and appointed in the state for which you are submitting an online application, you will receive a pop-up message which will vary based on the scenario.
§ If you submit a paper application, but are not licensed and appointed in the applicable state, you will be removed from the application and will not receive commissions.
§ If a consumer submits an application using a personalized broker link that you provided them, the system will allow the consumer to submit the application. However, if you are not licensed and appointed in the state, you will be removed from the application and will not receive commissions.
If you fail to pass the validation process, you will be contacted by the Broker Support Unit.
Got questions?
If you you fail to pass the validation process and have questions about your license and appointment, a pop-up message will direct you to contact our License and Appointment Unit at 1-866-511-2863 from Monday - Friday from 8:30am - 5:00pm Eastern time. Or you may call our Broker Support Unit at 1-888-54-AETNA (1-888-542-3862). Broker Support Representatives are available Monday - Friday from 8:30am - 5:00pm local time.
OOOOPs, posted in wrong forum. Please move to INDI health forum
-----------------------
[FONT=Arial, Verdana, Helvetica, sans-serif]State license and appointment validation process[/FONT]
You must be appropriately licensed and appointed with Aetna and in each state where you sell Aetna insurance products. Validation of a brokers' license and appointment is required to confirm the broker has the appropriate credentials in each state.
The process
§ Validation will occur when you are quoting, submitting an online application or when a paper application is received.
§ The system will validate if you are licensed and appointed in the state where the applicant resides. For example, if a applicant lives in Texas, you must be licensed and appointed to sell Aetna Advantage Plans in Texas.
§ Validation is based on the TIN/SSN provided on the application. For brokers who submit applications under a firm TIN, the firm TIN must be licensed and appointed in the applicable state.
. What happens if…
§ If you are not licensed and appointed in the state for which you are submitting an online application, you will receive a pop-up message which will vary based on the scenario.
§ If you submit a paper application, but are not licensed and appointed in the applicable state, you will be removed from the application and will not receive commissions.
§ If a consumer submits an application using a personalized broker link that you provided them, the system will allow the consumer to submit the application. However, if you are not licensed and appointed in the state, you will be removed from the application and will not receive commissions.
If you fail to pass the validation process, you will be contacted by the Broker Support Unit.
Got questions?
If you you fail to pass the validation process and have questions about your license and appointment, a pop-up message will direct you to contact our License and Appointment Unit at 1-866-511-2863 from Monday - Friday from 8:30am - 5:00pm Eastern time. Or you may call our Broker Support Unit at 1-888-54-AETNA (1-888-542-3862). Broker Support Representatives are available Monday - Friday from 8:30am - 5:00pm local time.
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