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The only thing you can do is direct them to the marketplace. I personally would create a How To/Walkthrough video on how create the account, attach the app etc.
You can't create the manual hc.gov acct, it's too much of a PITA for an agent to explain to the client and it's a time suck for nothing.
You can't create the manual hc.gov acct, it's too much of a PITA for an agent to explain to the client and it's a time suck for nothing.
