mccloud55
New Member
- 11
WARNING TO POTENTIAL QUOMATION RATER USERS IN CALIFORNIA!
I recently paid the $199 set up fee thinking that QUOMATION was going to be good deal, read on and beware!
I quickly found out that several companies that Quomation listed on their service list, DID NOT allow bridges to the applications!! This basically made the product useless for me because I would have to go directly to the carriers website and duplicate my efforts by having to enter all the same client data again and then print the app. IF QUOMATION LISTS A CARRIER THAT IS NOT COMPATIBLE WITH THE BRIDGE FUNCTION SHOULD'NT THEY ADVISED A CUSTOMER OF THIS BEFORE SELLING THEIR PRODUCT? DURING ONE OF MY CLIENT APPOINTMENTS, I HAD TO CALL QUOMATION TECH SUPPORT AND AFTER THEY COULD NOT FIX THE PROBELM, THEY REFERRED ME BACK TO THE CARRIER WHO TOLD ME THAT IT WAS "QUOMATIONS PROBLEM" THAT THEY HAD ADVISED QUOMATION THAT THEIR SOFTWARE HAD NOT BEEN SET UP YET TO WORK PROPERLY WITH THE QUOMATION BRIDGE, "THERE ARE ALOT OF BUGS THAT HAVE TO BE WORKED OUT HE CLAIMED AND STATED I WOULD HAVE TO COMPLETE ALL THE APPS BY HAND! I LOST A CUSTOMER DUE TO THIS EMBARRASSMENT. QUOMATION SEEMS TO HAVE JUMPED THE GUN IN OFFERING SERVICES THEY COULD NOT PRODUCE, POSSIBLY IN EFFORTS TO COMPETE WITH THE FSC PRODUCT?? After detailing my complaint and taking a couple of screen shots of the carrier list and asking for a full refund this is what I was told by their accounting section; You are obligated to give 90 days notice to cancel and our policy is to not give refunds for the set-up. OK... SO MUCH FOR CUSTOMER SATISFACTION!
HERE IS MY BOTTOM LINE FOR ANY NEW AGENTS / BROKERS CONSIDERING QUOMATION: PAY A LITTLE EXTRA PER MONTH AND AVOID THE QUOMATION TRAP. GO WITH THE "FSC" RATER.
PLUS MANY CARRIERS THAT I HAVE WANTED TO GET APPOINTMENTS WITH TO BE COMPETITIVE IN MY MARKET ARE TELLING ME THAT I CAN ONLY WRITE WITH THEM THROUGH FSC RATER!!!!
Good Luck to All!
I recently paid the $199 set up fee thinking that QUOMATION was going to be good deal, read on and beware!
I quickly found out that several companies that Quomation listed on their service list, DID NOT allow bridges to the applications!! This basically made the product useless for me because I would have to go directly to the carriers website and duplicate my efforts by having to enter all the same client data again and then print the app. IF QUOMATION LISTS A CARRIER THAT IS NOT COMPATIBLE WITH THE BRIDGE FUNCTION SHOULD'NT THEY ADVISED A CUSTOMER OF THIS BEFORE SELLING THEIR PRODUCT? DURING ONE OF MY CLIENT APPOINTMENTS, I HAD TO CALL QUOMATION TECH SUPPORT AND AFTER THEY COULD NOT FIX THE PROBELM, THEY REFERRED ME BACK TO THE CARRIER WHO TOLD ME THAT IT WAS "QUOMATIONS PROBLEM" THAT THEY HAD ADVISED QUOMATION THAT THEIR SOFTWARE HAD NOT BEEN SET UP YET TO WORK PROPERLY WITH THE QUOMATION BRIDGE, "THERE ARE ALOT OF BUGS THAT HAVE TO BE WORKED OUT HE CLAIMED AND STATED I WOULD HAVE TO COMPLETE ALL THE APPS BY HAND! I LOST A CUSTOMER DUE TO THIS EMBARRASSMENT. QUOMATION SEEMS TO HAVE JUMPED THE GUN IN OFFERING SERVICES THEY COULD NOT PRODUCE, POSSIBLY IN EFFORTS TO COMPETE WITH THE FSC PRODUCT?? After detailing my complaint and taking a couple of screen shots of the carrier list and asking for a full refund this is what I was told by their accounting section; You are obligated to give 90 days notice to cancel and our policy is to not give refunds for the set-up. OK... SO MUCH FOR CUSTOMER SATISFACTION!
HERE IS MY BOTTOM LINE FOR ANY NEW AGENTS / BROKERS CONSIDERING QUOMATION: PAY A LITTLE EXTRA PER MONTH AND AVOID THE QUOMATION TRAP. GO WITH THE "FSC" RATER.
PLUS MANY CARRIERS THAT I HAVE WANTED TO GET APPOINTMENTS WITH TO BE COMPETITIVE IN MY MARKET ARE TELLING ME THAT I CAN ONLY WRITE WITH THEM THROUGH FSC RATER!!!!
Good Luck to All!
Thank you
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