desertsun
Expert
- 42
Recently I've been trying to improve my skills in building repertoire with clients. It has been very cold hot. Either they like me a lot or they are just dull on me. I want ways to break the armor people have. Questions or statements I can use to connect a bit better. I try to ask about their recreation, hobbies, family. Usually this doesn't seem to be enough. Any highly experienced vets out there have tips on those little things I can do to improve my repertoire game?