CA Commissioner Announces Regulations on Annuities for Seniors

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NEWS RELEASE

INSURANCE COMMISSIONER JONES ANNOUNCES REGULATIONS
ON ANNUITIES FOR SENIORS
Regulations aim to stop unsuitable annuity sales to seniors

Insurance Commissioner Dave Jones today announced new regulations aimed at protecting seniors from financial abuse by those selling the senior an unsuitable annuity.

“Seniors and their family members need to know that not all annuities are a good fit for their individual circumstance,” Commissioner Jones said. “While a new annuity may seem like a good idea, all too often, unsuitable annuities have cost some seniors their life savings.”

An annuity is an insurance contract that is created when an individual gives a life insurance company money which may grow on a tax-deferred basis and then can be distributed back to the owner, either immediately or over a period of time. These new regulations are an important step towards ensuring that seniors are not deceived into tying up their money in long term annuities when they cannot pay their living expenses, and are fully aware of the products they are purchasing.

The purpose of the new regulations is to require insurers to establish a system to supervise recommendations and to set forth standards and procedures for recommendations to consumers aged 65 and older that result in the sales of annuities so that the insurance needs and financial objectives of consumers at the time of the transaction are appropriately addressed. The proposed regulations are based on the National Association of Insurance Commissioners Suitability in Annuity Transactions Model Regulations of March 2010. The regulations require insurers to establish a system to supervise the recommendations made by the insurer or by the insurers’ agent to a consumer that result in the purchase of an annuity. The regulations exempt certain transactions — direct response solicitations where there is no recommendation made based on information collected from the consumer, for instance, as well as annuities used to fund certain other investments, such as ERISA plans.

The regulations set forth duties of insurers and insurance producers that in recommending to a consumer the purchase of an annuity, or the exchange of an annuity, the producer or insurer must have reasonable grounds for believing that the recommendation is suitable for the consumer based on information given by the consumer about her finances and investments. The regulations make it clear that insurers and insurance agents shall not sell an annuity unless there is a reasonable basis to believe that the annuity is suitable based on the consumer’s financial needs and objectives. The regulations require insurers to establish a supervision system designed to achieve the insurers’ and the producers’ compliance with suitability standards and allow insurers to contract out the supervision function. The regulations require that all insurance producers be adequately trained pursuant to California law prior to soliciting the sale of an annuity. The regulations give the Commissioner the authority, among other things, to order an insurer to take corrective action when he determines that a violation of the regulations has occurred. The regulations also specify record-keeping requirements for producers transacting annuities. The new regulations have been filed by Commissioner Jones with the Office of Administrative Law, where they are available for public comment and review before becoming law.

Purchasing insurance and other financial products such as annuities that meet an individual’s specific needs can be challenging. Since an individual’s financial situation may change over time, it is important to review and understand any insurance policy or contract to decide if it is still appropriate. Insurance Commissioner Jones offers the following tips to seniors who are considering purchasing a new or replacement annuity policy:

• Obtain all proposals in writing.
• Don’t be pressured into buying any insurance product. Take enough time to review the information before making any decisions.
• Do not sign anything you do not understand.
• Consider having a trusted family member, friend or advisor participate in discussions concerning the purchase of any insurance product.
• Make sure the agent, broker and insurance company are properly licensed to sell the product you are considering purchasing.
• Make sure you receive a full disclosure of all information relating to the benefits and possible negative consequences regarding the replacement of an existing annuity.
• Obtain a full disclosure of all surrender charges and related time frames in connection with an annuity prior to purchase.

This information provided is not all inclusive and does not negate or preempt existing California law. If a senior or anyone has questions or wishes to discuss any insurance matter, the officers at the CDI Consumer Hotline are available to help. Please call 1-800-927-HELP (4357) or visit California Department of Insurance.

For additional information about annuities, visit Consumers: Life Insurance.
 
Re: CA Commissioner Announces Regulations on Annuities for Senior

Is this just the new NAIC guidelines or something beyond that that California is doing? Is this just a publicity thing for Commmisioner Jones?
 
Re: CA Commissioner Announces Regulations on Annuities for Senior

From what I understand, the NAIC guidelines are just that - guidelines. States can choose to adopt them or not. Colorado has decided to adopt the model effective April 1st and already one annuity provider has pulled out of that market.

This notice is simply California's filing on their intent to adopt the NAIC's model. I personally can't imagine selling an insurance product then having a third party company decide whether or not it's suitable.

It if it in fact deemed unsuitable, this give the commissioners office the authority to take "corrective action" ie: give the money back. The chargeback liability is insane.

For the record, I'm not at all a fan of any part of this model. While extreme cases might find that an annuity was clearly unsuitable, it's near impossible to determine suitability for all other annuity sales to seniors. Suitable as compared to what?

I believe this is going to be used as a "get out of jail free" card for seniors who simply changed their mind, or acquire "situational amnesia."
 
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Re: CA Commissioner Announces Regulations on Annuities for Senior

healthagent... why are YOU posting ANYTHING about annuities???

Here are the key points I'm reading:
1. Annuity companies need to "supervise" all sales to purchasers aged 65+. However, since insurers are too profit minded (I suppose), they can "contract out" the supervision to a 3rd party firm.

So, here's to California trying to regulate job growth!

2. "The producer or insurer must have reasonable grounds for believing that the recommendation is suitable for the consumer based on information given by the consumer about her finances and investments." What does this mean? It means that annuity salespeople should know how and conduct a proper fact-finding session. (For me, the word "duh" comes to mind.)

It's also interesting that Commissioner Jones doesn't put that information in the "tips for seniors" section of the announcement.

My main problem with this is that the recommendation must be "suitable" versus "not unsuitable". (Yes, there is a difference and no, it doesn't affect me at all.)

Basically, you'll want to provide a "switch" letter to be signed by the client. Outline where the money is now and the features, benefits and situation for that money. Then outline where you're placing the money and the advantages, along with surrender costs and other terms. Have the client write out their reasons why they want the new product in their own handwriting.

Then have the client sign it along with your own statement of why you recommended the product. It would protect you, the client and the insurer.

Yes, it's another form. But securities brokers have been using "switch letters" for years. Document, document... document.
 
Re: CA Commissioner Announces Regulations on Annuities for Senior

From what I understand, the NAIC guidelines are just that - guidelines. States can choose to adopt them or not. Colorado has decided to adopt the model effective April 1st and already one annuity provider has pulled out of that market.

This notice is simply California's filing on their intent to adopt the NAIC's model. I personally can't imagine selling an insurance product then having a third party company decide whether or not it's suitable.

It if it in fact deemed unsuitable, this give the commissioners office the authority to take "corrective action" ie: give the money back. The chargeback liability is insane.

For the record, I'm not at all a fan of any part of this model. While extreme cases might find that an annuity was clearly unsuitable, it's near impossible to determine suitability for all other annuity sales to seniors. Suitable as compared to what?

I believe this is going to be used as a "get out of jail free" card for seniors who simply changed their mind, or acquire "situational amnesia."

I may be misreading this but I see nothing that says a third party would review this for suitability...I read it that the Insurance Company must set up a system to supervise and review which they already do. I actually like the part that says the recommendation is suitable at the time of sale....I send in a cover letter with every annuity I do detailing the reasons for the recommendation above and beyond any carrier paperwork. I don't think there is anyway to totally mitigate all the risk of annuity sales.

But a case in point I had a client of mine want to move out of a VA with Living benefits rider that I sold him based ont he fact that I having dropped my securities registration could no longer be his rep...During the initial meeting I told him I could not see where it would be in his best interest to drop something half way through a surrender charge period incurr a penalty and then move to an index annuity and enter a new surrender charge period.

During our meeting he explained he was uncomfortable with what the market could do to his account values but was glad he had the living benefit rider as that was how he intended to withdraw the money. I did some research on this older rider and in 3 years his automatic rollups on the rider would cease and he would never be able to take more than 5% per year. I found him a newer index annuity with a newer rider that when in 7 years he wants to start taking withdrawals will allow him an income 25% larger than his existing product and he is now considering waiting 2 additional years because he will be able to withdraw 5.5% at that time something the existing rider did not allow plus the additional two years of guaranteed increase on the rider bumps his annual income up 79% more than with the existing rider. After verifying all the info on his existing product I told him if his only intention was withdrawals based on the rider then this is what the two products are guaranteed to look at and let him choose. He also has a couple of other fixed annuities we will use as a emergency fund/slush fund for anything his pension at the time and the rider income don't cover.

All of that went into a coverletter to the carrier with the app. I find the new regulations scary and silly. Silly because you can make pretty much anything appear to be suitable for a client it really all depends on what is most important to them. Scary if the DOI can come back later and impose a second viewing of the sale based on facts now as opposed to facts at the time of sale.
 
Re: CA Commissioner Announces Regulations on Annuities for Senior

I may be misreading this but I see nothing that says a third party would review this for suitability...I read it that the Insurance Company must set up a system to supervise and review which they already do.

"The regulations require insurers to establish a supervision system designed to achieve the insurers’ and the producers’ compliance with suitability standards and allow insurers to contract out the supervision function."
- - - - - - - - - - - - - - - - - -
healthagent... why are YOU posting ANYTHING about annuities???

You're asking the wrong question. The right question is why didn't anyone else. But I agree. I should be reading information like this in the annuity section - not posting it. However, I don't see that happening and information like this is vital.

New York has just enacted similar regulations: http://readme.readmedia.com/Consume...rotection-Under-New-State-Regulations/2198109
 
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Re: CA Commissioner Announces Regulations on Annuities for Senior

None of this is anything thats not already being done by competent agents.

And guess what? Companies already have a system in place for suitability review..... hows that going? Who says that the new one will be any different or better?

Company financial strength ratings are subcontracted; AIG had an A rating a week before they got bailed out.....


Its perfectly clear that the CA Commissioner is and has been out to get his name in the press.


I agree that there needs to be better filters for suitability.
There certainly can be standards and guidelines; but suitability is subject to the clients opinion/wants/needs/situation.


Why is no one else posting this? .... because this isnt a big deal to any annuity agent worth their salt; they already do all of this.
 
Re: CA Commissioner Announces Regulations on Annuities for Senior

It seems like it is more push back from Registered Investment Advisors, and FINRA, since they have made a mess of their equity, bond and ETF markets. They see clients fleeing to the indexed annuity market with guaranteed principal returns , floor and cap return rates at acceptable risk. Desperate, they politik the regulation arena to try to take away that segment of the business from licensed insurance agents. AB 51 is an example of lobbied regulation to steal away that segment of the business. Also in the public arena, they say it is "unsuitable" to have their clients purchase whole life and indexed annunities only because they want access to those clients money so they can generate commissions or "Advisor Fees". Their Gig is just about up as many see wall street as a rigged market where 401K's turn into 201K's or 101K's. To be fair aging baby boomers are just done with excessive market risk.
 
Re: CA Commissioner Announces Regulations on Annuities for Senior

....many see wall street as a rigged market where 401K's turn into 201K's or 101K's. To be fair aging baby boomers are just done with excessive market risk.

AMEN!!!:yes: Preach it, brother!

According to a typical RIA, the way to make a million dollars in the market, is to start out with sufficient capital... TWO million or more.
 
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