So how did they not pick up insulin and gabapentin ?
The box checked no in part 2 off the app that asks about neuropathy.
Policy issued 1st day coverage instead of graded.
I also reviewed an LBL policy on the spouse that's preferred and the spouse was on insulin and gabapentin.....that's MWL 3 year wait.
These are brand new policies issued 04/20 and they have been on the meds had the complications prior to the app being taken.
The replacing agent told them RNA was "not a good company".
They were already covered with RNA issued in 2017,the correct company.
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I don't know how they missed it but I do know that a lot of time you can be taking a drug and that drug does not show up on a Milliman Script check. From your post, it seems that problem wasn't exclusive to Columbian.