Carrier Appt While Independent Producer

[indienoise]

Is Victoria Titan not competitive in your area or just too non standard for the point you were making? Off topic I know but just curious

It was more about being competitive, for me. Not that victoria wasn't ok, but it was nice having that in-between product that gave me a niche to chase. In my area, specifically, it was someone who kept continuous coverage, was accident free, had comp/coll, etc, but had a non-US license.

 

[nonstandard4me]

It was more about being competitive, for me. Not that victoria wasn't ok, but it was nice having that in-between product that gave me a niche to chase. In my area, specifically, it was someone who kept continuous coverage, was accident free, had comp/coll, etc, but had a non-US license.

Gotcha. (15 characters)

 

[Agent12345]

Not to hijack the thread but I have a question for the nonstandard guys. Nonstandard is clearly less desirable to most agent because of the retention rates and overall increased time spent servicing the accounts. How do you keep the time spent servicing accounts down? Are you using technology or just increased man power to meet the increased demand?

Side question: On nonstandard accounts, what percent customers to pay in person vs customers pay online?

 

[nonstandard4me]

I'm still pretty small so it is just me and a shared front office person that I use for a little scheduling type stuff. But for nonstandard for me I use organizational tools a lot. Crm of some sort is your friend and it helps for retention as you will have to call some of them to keep them paying. Also a text message works well to. Have a system that will alert you to uocoming bills and call. They will still be late!

Emailing is a waste of time in my demographic.

As for the payment I work hard to get them on draft and try to get companies to adjust draft date or try to get start date on payday. Cash or manual pay is still like 40% or so but if that is the case I really pitch the savings on bigger time periods. 2 or 3 months. 6 is going to be all but unattainable in a lot of situations.

You will still have to remind them and they will still be late. I leave messages and shoot a text...morning routine first thing.

Don't know if its right but it seems better than crossing fingers and hoping or waiting around. Hope that helps.

Just my opinion. I hope others will chime in. I could learn some things too.

 

[indienoise]

It's around 60% who pay in person for me. I push eft hard, especially since it tends to save big on down payment. I run reports every morning on pending cancellations. Once you've had a client for a term or two you learn who pays when you call and who is a waste of time if you call them for a payment reminder.