I've got to tell you this about Travelers. They sent out a memo that to qualify for homeowner insurance you couldn't have more than one non weather related water loss in the last three years. I get this and have no problem with it. I had a couple that owned an older house in another town. There was a water leak in the bathroom so there was a claim paid in the amount of $4,600 on 9/29/22 and the claim was closed. They purchased a beautiful $500,000 home in another town and moved. The roof was replaced three years ago so everything was fine until the Lexus Nexus report was received. It showed the loss from 9/29/22 which was acceptable but then also showed another loss on 9/29/22, amount paid 0 and claim closed. You don't have to be very smart to realize that this is a duplicate, right? Not if you work at Travelers. They wouldn't insure the house because of two non weather related water losses were reported for the same month, day and year and nothing was paid. I went as high up the ladder I could to find someone with some common sense but they said they would not insure because of two losses. You can fix ignorance with education but you can't do anything about being stupid.