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I have always wished I could charge a "Waste My Time" or PITA fee, but that's not legal in Florida. I think one of Al3x's first dictatorial decrees as National Insurance Czar should be to allow sliding scale pricing based on how difficult the client is.
You're thinking small my friend. We need to make him president. Just the fact that he passed his insurance exam and can put full sentences together puts him ahead of the current prezy.