I recently went to the dermatologist, and she prescribed me a medication. Their office doesn't use your typical CVS or other standard pharmacy, they use an express online pharmacy where they FedEx your prescription to you next-day.
I called their pharmacy and verified all of my information, and was told it'd be a $35 copay for the prescription. No problem, and I paid over the phone with my credit card. Got my prescription next day, as promised, including the receipt saying I paid a $35 copay.
About a week later, I got an explanation of benefits in the mail from my health insurance company saying that I owed an additional $575 for that prescription. They covered $0. Has anyone ever heard of such a thing?
I never in my life would have filled the prescription if I knew it was going to cost me $610 for a single bottle (I'm supposed to use 8 bottles!). Besides, how can my insurance charge me coinsurance (I've already met my deductible) AFTER I paid a copay for a prescription?
I'm going to contact my health insurance company tomorrow, but I was wondering if anyone here has heard of such a thing before?
I called their pharmacy and verified all of my information, and was told it'd be a $35 copay for the prescription. No problem, and I paid over the phone with my credit card. Got my prescription next day, as promised, including the receipt saying I paid a $35 copay.
About a week later, I got an explanation of benefits in the mail from my health insurance company saying that I owed an additional $575 for that prescription. They covered $0. Has anyone ever heard of such a thing?
I never in my life would have filled the prescription if I knew it was going to cost me $610 for a single bottle (I'm supposed to use 8 bottles!). Besides, how can my insurance charge me coinsurance (I've already met my deductible) AFTER I paid a copay for a prescription?
I'm going to contact my health insurance company tomorrow, but I was wondering if anyone here has heard of such a thing before?
