do you answer the phone on weekends?

[sbg_ben]

Hi everyone,

Just wondering how often you answer the phone on weekends during AEP. I've got stuff going on like kids sports games and activities during the weekend so I don't usually answer. If people leave a message I will usually call them back that day, sometimes wait until Monday if it's not urgent.

I know it's different for everyone. I think if I wasn't watching my kids games or going to stuff with them I might answer? I like to recharge on the weekend though. Anyway, let me know what you think.

 

[somarco]

I don't answer the phone, or return calls after 4PM, before 10AM or on weekends . . . but I will call/answer on select holidays . . .

 

[Midlevel]

I usually just text them with the answer or tell them I will call on Monday. So nice that so many are able to text me prescription lists, etc now. Prefer that over a 15 minute phone call to answer how much dental they have, etc.

 

[Medicare bro]

AEP? 24/7 anyone can call me anytime. I won’t make calls past 8.

 

[sshafran]

Hi everyone,

Just wondering how often you answer the phone on weekends during AEP. I've got stuff going on like kids sports games and activities during the weekend so I don't usually answer. If people leave a message I will usually call them back that day, sometimes wait until Monday if it's not urgent.

I know it's different for everyone. I think if I wasn't watching my kids games or going to stuff with them I might answer? I like to recharge on the weekend though. Anyway, let me know what you think.

If you have things going on, you could carve out 3:30pm-4pm to return the calls and just either leave a VM or schedule.

Or, if that's not a possibility, just have your message say, "thanks for calling, I'm out of the office today; I return Monday, October 28th."

 

[rmhaire]

If my phone rings, I answer it. That simple.

But I'll never forget the time my cell phone rang during a funeral.
My ring tone back then was the theme song for the Walking Dead.

That one got a little froggy.

 

[rousemark]

Don't get many calls now but when I was active I answered whenever. Course for the majority of that time we didn't have cell phones so if I was away from home doing something with the family I didn't get calls. I remember one young lady calling me at 6 AM to tell me her husband had died that night. I had just taken his app earlier that week for 25K. Hadn't even gotten the policy back. It paid along with a plan I was replacing that had not yet been cancelled.