As you can see, I'm new to posting on the forum. I've been keeping up with it and have been reading many threads since I've joined, and I'm finally ready to ask for a bit of help. When you're ready to sell your book of biz, does having a CRM in place effect the value of it? I know a lot of agents still do things manually (paperwork galore), but I do wonder if having things digitally organized adds value. Any other factors that go into valuing your book are also very welcome.