ALS1964
New Member
- 4
Has anyone heard that E&O Carriers are going to or already exclude coverage for text messages communications? Has this now become a risk to agency communications that will not be covered?
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Personally I do not want to use my cell phone for texting clients nor would I want an employee doing it either.
You are wise. Documentation is the cornerstone of an E&O defense. Without it, the agent loses over 90% of the time and it rarely goes to court. Convenience has its price.
Has anyone heard that E&O Carriers are going to or already exclude coverage for text messages communications? Has this now become a risk to agency communications that will not be covered?
I suggest you obtain a policy sample from your prospective E&O carrier and read it to see what's covered and what's not covered.