Full Coverage

louizjj1

New Member
1
Alright, so I am insured through USAA, and have been since I purchased this car in 2011. I was always under the impresion that since there is a lean, It's fully covered....Well, yesterday I had TWO wheels stolen...yea...Ghetto people around here. Well I called USAA and they told me I didn't have full coverage. Obviously, I was surprised because I was always under the impression that it was full. I get paid through the V.A. and since the shutdown, I am broke, literally can't even pay my bills so I am kind of aggravated that this happened and now I am fighting with USAA to get it covered at no cost to me. Any thing Ii can do?
 
Add comprehensive coverage for the future. Build up an 8 month emergency fund like Suze Orman recommends. Even if you had coverage, you'd likely have a deductible. For now, look at the bright side. You're so broke you don't really need wheels. You can't afford gas.
 
The car salesman and the insurance agent don't generally converse directly. My mom bought a car once and she automatically assumed it was on the insurance. Dealerships will let you drive the car off the lot with just proof of insurance using a current ID card because generally you have automatic coverage by law for x amount of days and that's all they are required to need by law.

Usually, if a bank fails to receive documentation from the insurance company that there isn't comprehensive and collision coverage (full coverage, I don't like this term), they send notices out to the insured and to your agency requiring proof of coverage or else they'll add their own coverage. You will see increased car payments for the coverage they added that only protects their interest (force-placed coverage).

That's the way I've seen work in my state anyway (Florida). It seems maybe none of that went on perhaps. It should have been on from the beginning. If it was and it got removed during the pollcy, you should try and find out when and why that happened. If not, pay more attention to the coverage your signing up for or at renewals to see if something changed. The insurance industry does not use the term 'full coverage.' What you want to look for is 'comprehensive coverage' (or maybe 'other than collision coverage') and 'collision coverage' on the paperwork and for there to be a deductible and/or a premium number next to it.
 
Ditto on not liking the term "full coverage"! That expression makes me cringe.


It does sound wierd though that you have a loan on the car without having comp and collision. Unless the loan is nearly paid off, someone dropped the ball there. But there's not much that can be done about it afterwards.
 
Couple of questions:

- Are you saying you don't have comprehensive coverage (other than collision in some states)? Or are you saying you have a deductible to pay and therefore it is not 'full coverage'? Usually, you have a deductible to pay before the insurance will pay anything. 2 wheels, depending on the car, may not cross the deductible threshold.

- Also, are you saying you have already missed a check from the government? Not sure how the shutdown plays into this at all, just curious.
 
Have you looked at your policy to see what coverages are listed? It is funny that people will change to USAA and not have a clue what they buy. I had a longtime client change to them and then later realized the premiums quoted were 6 months and my policies were for a year. They called and apologized but it was too late.
 
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