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- #11
Genworth was popular because it was the low price leader. Price is only an issue in the absence of value.
Genworth has LTCI market share for a number of reasons. Could price have been one factor? Possibly. More likely however, Genworth sold high volume policies marketed aggressively through captive agent sales force/direct mail campaigns; internet advertising; AARP relationship, etc. The Genworth LTCi product has always been an excellent policy contract. No one can say otherwise. I believe Genworth was primarily popular due to its significant marketing channels of distribution. To a large extent GE Capital/Genworth/John Hancock are the historical face of LTCi. JH really has not had a competitively priced policy in 15 years. Still, JH is popular due to marketing channels. Same with GNW.