Is it possible that company's like geico who went to direct online sales able to give lower rates because in case of direct sale there is no agents commission? Local agents and brokers get their leads from that insurer only if direct sale didn't happened, right? Does anyone in the marketing chain gets commissions from direct online sale on official website?
GECIO has to get their clientele some how, right? So there is an acquisition cost for them. They have to maintain and service those clients too so there is a cost to that. IA carriers for the most part rely on agents to do that for them and pay them commission.
Both have costs whether it's commission or marketing and hiring employees. Hard to say which avenue is cheaper or more profitable for the company.
GECIO does well in urban areas because they can acquire a large amount of customers with their marketing. In suburban or rural areas their cost per client goes up where as with an IA carrier the cost is relatively the same. This only one factor.