One way to make it better, is to stop favoring un-licensed navigators:
PPACA agency explains brokers to assisters | LifeHealthPro
https://marketplace.cms.gov/technical-assistance-resources/working-with-agents-and-brokers.pdf
Found this quote to be interesting:
PPACA agency explains brokers to assisters | LifeHealthPro
https://marketplace.cms.gov/technical-assistance-resources/working-with-agents-and-brokers.pdf
Found this quote to be interesting:
"There is no federal requirement that agents or brokers help all persons who ask for their assistance," officials say. "The extent to which agents and brokers owe particular duties to consumers usually depends on whether any such duties have been established under state law."