- Staff
- #21
I Found Our Stolen Commissions....UHC Profits Up
- Thread starter Yagents
- Start date
- 3,352
Peeler: United is going to come after your writing number and terminate you. I heard this through the grapevine 
I can feel your love for them. Hemsley's got your number.
I can feel your love for them. Hemsley's got your number.
- 1,007
pretty sure the CEO of United Health Group made over 100 million and was the highest paid CEO in America.
Peeler: United is going to come after your writing number and terminate you. I heard this through the grapevine
Whoops.... lol
P.S... Bring it
- Thread starter
- #25
insure guy
New Member
- 5
I would love to know more about your experience with Universal American...
Here is my experience with Universal American.
I started with them last year just before the start of MA sign ups. I am a newer agent and thought this would be perfect for me as I love working with seniors.
We were promised pre-set appts., free leads, etc. The training was awesome....that is the only good thing I can say about them.
The only people who received the preset appts. was the gm's wife and son. The day of our weekly meeting to be told we were sanctioned we were told by this same man to become "independent agents" as opposed to "career agents" and he had someone from another agency come in to bring us on with them. "so we could continue making a living" which we all did.
The man from the other agency actually somehow got the names and phone numbers of our customers. One of mine told me he called her, said he was my boss and "we" had a better plan. He set up an appt. to see her and signed her up with another company. I got a charge-back. This happened to many of the agents in our office. This "gentleman" would not return calls to anyone who was supposed to be now working for his ageny....he is the National Sales Manager. When I had a bit of a hissy fit about this whole thing at Universal American I was told by yet another manager that there was nothing I could do and to let it go.
A few weeks ago I was contacted via snail mail that I had a balance with Universal American totaling every piece of business I had written with them. I spoke with the gentleman who had sent me the letters and he was working to get it cut down. I also called my manager about this.
It gets better. Back in Oct., when I started, there were approximately 40 agents in our office. Last week we were asked to come to a meeting if we intended to stay on with them. I believe 7 people showed up plus the new gm and someone from corp headquarters. We were all told that we had a choice to become career agents or stay on as independent agents. When the topic of chargebacks came up we were told that since we had all gone independent that would stand since we had written that business when we were career agents. When we told this person we were told to do this by the gm, they seemed shocked, but basically we were told too bad that it was in our contract. Horrible company. Not one person is staying on as a career agent. From 40 to 0. Seems illegal to me since their representative is the one to tell us to do this. Has left me with a terrible taste in mouth and a ton of charge backs.
- 15,041
Go check your contract, no one has the right to verbally alter the contract.
We all signed new contracts on that day as advised by the UA manager. He then apparently feed this other manager from another agency all of our business/passwords and that guy rewrote all that business. All of us had to give the office manager our passwords, which we think was given to this other office. I had changed my password after my client told me about the call she got, but others did not and a ton of their business showed up at this other agency.
Bottom line is a rep. (the gm) of UA told us to become ind. agents and had the paperwork ready for us to sign right then and there. as the representative of UA we all thought he was giving us good advise.
Of course he quit about 3 weeks ago (when the stuff hit the fan about us all getting charged back). It just seems like this is so ethically wrong and that UA should take the high road and not screw the agents since this gm was on their payroll.
Bottom line is a rep. (the gm) of UA told us to become ind. agents and had the paperwork ready for us to sign right then and there. as the representative of UA we all thought he was giving us good advise.
Of course he quit about 3 weeks ago (when the stuff hit the fan about us all getting charged back). It just seems like this is so ethically wrong and that UA should take the high road and not screw the agents since this gm was on their payroll.
insure guy
New Member
- 5
Universal American has GM's that are affiliated financially with some Regional Sales Managers.....You can reset your password all you want. Those Regionals who have very strong contacts at their home office....can get your customer list. If those people have GM's that are in their heirarchy.....guess what, the Regionals get paid more. Many of the Regional's (from United American days)...are not playing by the same rules as the others. They say they are captive but, they are not. Universal Executives may not know this.....maybe they do....they want all the agents they can get to sell MA through Todays Options.....Universal makes a fortune for every new TO application. Don't think that the GM and the Regional have these side contracts as independent agencies as well.....Its all a big Ponzi Scheme and it gets swept under the table. If CMS new of the games going on at Universal American.....CMS may not have lifted the sanctions.
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Actually, agents all over are getting hit with chargebacks that were caused by upper management playing games......I know too much.....I just want to know of all the others who have been screwed. I know of at least 25 agents at this time who the story you mentioned happened to. I am looking into a class action lawsuit as we speak....
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Actually, agents all over are getting hit with chargebacks that were caused by upper management playing games......I know too much.....I just want to know of all the others who have been screwed. I know of at least 25 agents at this time who the story you mentioned happened to. I am looking into a class action lawsuit as we speak....
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