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who set the comp for Navigators?
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I can't imagine that navigators are going to be able to get the 21-page application filled out correctly from the people in Oakland, Compton, or Watts anyway. The types of people who are going to be tough to enroll aren't exactly the type of people to keep accurate tax records, or are often willing to give up their SS#, phone #, and home address.
Having agents or navigators won't solve that problem. Same with those who don't speak English.
Navigators will be granted $$ as organizations empowering a workforce for community outreach. They will use the grant $ to fund the start up costs and pay the staff.
You're right. And there will be many more who don't want to complete that 21 page app, like those who owe back taxes, owe child support, are running from the law, haven't filed tax returns for a while... How they expect people in Oakland, Compton or Watts to apply for a subsidy is beyond me. Oh, maybe they just go onto Medicaid.
One issue that I recall from last year has to do with direct benefit assisters needing to be appointed with an enrollment entity. Only the health carriers are the enrollment entities so it would follow that either the retailer would have to use agents, hire or license employee agents, or retain navigators to assist with exchange enrollments.
Navigators can "facilitate in the enrollment of...." plans. Just what does "facilitate" mean? States will likely have to define it. I know I posted a while back that navigators cannot be compensated "per application."
Ohio is trying to define their role: Ohio House Clears Rules for Health 'Navigators' and are making it clear that they cannot sell or solicit and sale of health insurance.