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The OP also said agent is only appointed with 2 carrier's, That tells me the OP is over assuming out of the gate.
Also how many times do you have a lead card signed and prospect said I never did that, or an Internet lead same thing untill you say I have here on tues at 145 pm from Browser: Chrome
Operating System: Windows Vista (NT 6.0)
Device Type: Desktop
Than they so Ohh I was just looking at some quotes, Even teli leads, I have never spoke to so and so , Wait who is this on recording from your number, Ohhh
Just because prospect said that does not make it true
Agree, but this lady does not own a computer so highly doubtful it is an internet lead.
The lady told me the agent's name off of the application. They are definitely only appointed with two carriers (one supp, one MAPD) in the state of TN. I looked them up.
Her issue is that she thought she was dealing with a local agent that had been referred to her (she thought this person had gotten her number from her sister who is on the same MAPD-not allowed to call for MAPD marketing, but she doesn't know that). Why she didn't ask for a F2F, who knows?
She wants a local agent, not someone from out-of-state. Which I will be happy to assist her with.