Just About Seen It All Now

[Russ]

I had a healthy size case(term-life express), that was just issued with MoO where the applicant had to complete a phone interview.

I had originally written Lafayette Life term on the applicant and it required a paramed exam...+ blood profile and urine specimen. Lafayette Life postponed him because of high cholesterol numbers + his white blood cell count was low because of an infected tooth(that he's now had pulled).

When MoO got the application and got his paramed results from MIB, the underwriter decided on a phone interview. Other than the paramed results, he's healthy.

Here's the part where I fell out of my chair. According to his wife...during the MoO PI, they asked him if he had done drugs...he told them...yes, I use to do meth daily over 10 years ago. He also told them about the high cholesterol numbers.

On the MoO application, they only go back 10 years on drugs. Apparently what he confessed to them was okay + he told them about the high cholesterol numbers....and they issued him!

Anyone ever have a case like this, that was issued? Standard? I was shocked!

If anyone is looking for a great term product, competitive rates, with limited underwriting and great commission, check out MoO term-life express.

 

[G.Gordon]

Back in my big life production days I've seen some doozies.

I remember one that had to do with drugs. The application clearly ask about drug use... NO was his answer. One the PI he goes the other way... YES. They close the case.

He calls me wanting me to find him another option. NO...was my answer.

Why? You lied to me. I asked you the exact question and you lied. I don't have business relations with liars. If you'd have been truthfull I had another carrier that we could have gone with to get around this issue.

Good bye.

 

[xrac]

Back in my big life production days I've seen some doozies.

I remember one that had to do with drugs. The application clearly ask about drug use... NO was his answer. One the PI he goes the other way... YES. They close the case.

He calls me wanting me to find him another option. NO...was my answer.

Why? You lied to me. I asked you the exact question and you lied. I don't have business relations with liars. If you'd have been truthfull I had another carrier that we could have gone with to get around this issue.

Good bye.

Hoorah for you. I like your integrity!

 

[G.Gordon]

Hoorah for you. I like your integrity!

I've never understood people that lie to an insurance agent. It's not him that will be at risk.

I had a guy say all NO's on the med supp application.

Three months later the policy gets recended by the company. Turns out he has an active case of colon cancer.

If he would have told me I could have steered him to AARP or BCBS's gaurantee issue plans.

Same result... I refused further assistance beyond telling him to call AARP.

 

[xrac]

I've never understood people that lie to an insurance agent. It's not him that will be at risk.

I had a guy say all NO's on the med supp application.

Three months later the policy gets recended by the company. Turns out he has an active case of colon cancer.

If he would have told me I could have steered him to AARP or BCBS's gaurantee issue plans.

Same result... I refused further assistance beyond telling him to call AARP.

Of course the flip side of trying to do business with people like that is that they get you in trouble with your underwriters and with your companies. We must all remember that we represent the companies we sell for. We are their agent in the field.

 

[insurance0707]

I had a case where a woman lied about her age. She told me she was over 65 and on Medicare. It turns out she was under the age of 65 and on Medicare disability. I had her with one carrier for a couple of years and then switched her over to another due to a large rate increase with the old carrier. The new carrier discovers her real age and calls me and reads me the riot act. They blamed me for all of this. I told them I had no idea that she lied about her age. I told them she was with Bankers Life before she came to me, check with Bankers and see what they told them. Apparantly they did. The woman ended up confessing the whole thing, that she lied. These people don't realize that their lies don't just effect them but it can also hurt the agent. Thank goodness she lied to another agent, at least she was consistant

 

[Russ]

I had a case where a woman lied about her age. She told me she was over 65 and on Medicare. It turns out she was under the age of 65 and on Medicare disability. I had her with one carrier for a couple of years and then switched her over to another due to a large rate increase with the old carrier. The new carrier discovers her real age and calls me and reads me the riot act. They blamed me for all of this. I told them I had no idea that she lied about her age. I told them she was with Bankers Life before she came to me, check with Bankers and see what they told them. Apparantly they did. The woman ended up confessing the whole thing, that she lied. These people don't realize that their lies don't just effect them but it can also hurt the agent. Thank goodness she lied to another agent, at least she was consistant

What did the first company you had her with do about claims they had paid? Did they pay back her premiums and rescind the policy and take out claim payments from the rescinded refund?

That's pretty low of her. She must be good with numbers and figured out a year-of-birth that relates to a 65 and older person.

 

[insurance0707]

I don't know what the first company did. I pretty much stayed out of it. They were accusing me of not putting down the right birthdate and were very mean until they realized I had nothing to do with it. They didn't really apologize to me but they did call back and told me that she confessed to everything. It sounded like they were going to let her off the hook, but I don't know for sure what they did. If she would have just told me the truth I would have recommended Blue Cross which would have accepted her and they had good premiums.

 

[Russ]

I don't know what the first company did. I pretty much stayed out of it. They were accusing me of not putting down the right birthdate and were very mean until they realized I had nothing to do with it. They didn't really apologize to me but they did call back and told me that she confessed to everything. It sounded like they were going to let her off the hook, but I don't know for sure what they did. If she would have just told me the truth I would have recommended Blue Cross which would have accepted her and they had good premiums.

I've never had anybody do that.

I had someone that purchased a Continental Life med-supp with me back in the 1990's that answered "no" to having cancer before. The company found out he had and rescinded the policy.

For any others that don't know, but would like to....

It's harder now for someone to lie when answering health questions on med-supps. Companies have more ways of knowing.

AARP and MoO don't do phone interviews. MoO will if something is picked up from MIB or other sources they use. I've never had AARP do a phone interview.

Continental Life, Sterling Investors and Shenandoah(before they went into receivership), do.

 

[insurance0707]

You don't know if someone has done that to you......I had never seen that either in my 20 years of doing this. Some people on Medicare disbility are probably pretty desperate to get Medicare supplement coverage, it is sometimes difficult to get when your under 65