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I agree. You have access to an awesome referral source, albeit with some issues. If you handle this right, you will do well.
I do recommend trying to add a few other carriers once you have Progressive in place. You'll probably need to find a few non-standard carriers to deal with some of the drivers, just to give some options. No rush, just over time.
Things to watch for:
- Retention rates will be low. Find out how many cars are brought back (or lost) and you'll start to get a sense of retention. Your retention rate will be lower than the retention rate of deals though, since some will go elsewhere.
- Billing issues. Yes, this may come as a shock, but people who buy at buy here pay here lots tend to not pay their bills on time.
- Claims. You will have a number of claims to deal with. Truthfully, the claims don't take much of your time, but it does negatively impact your loss ratios, something you will want to watch over time. Plus, claims do take some time.
- Service work. Don't know why, but you will find much more service work needs to be done on these policies. At some point, you'll need to hire someone to deal with this and chasing people to pay their bill.
If you add a few more dealerships to your referral source, you can have a totally awesome business going!!!!
Dan