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I don't have Surfshark, but from a quick Google search of "Surfshark VPN whitelisting" these seems to be a menu about whitelisting
YOu may want to check here and add the URL of insurance-forums.com in there
View attachment 7870
I hope this helps.
Val.
Thanks for doing my research for me. Current version calls it Bypasser but similar approach to get to screens.
I tested it on a medical site that blocked my access all the time and the change allowed me in without having to drop the VPN as I had been doing. Have ins forums in there now too.