Phone Sales Vs Face to Face

Jocely

Expert
38
I am curious to know if there are any agents that have been just as or more successful selling over the phone as they were selling face to face. All replies are appreciated, thanks.
 
Define more successful.

My closing ratio face to face is much better than over the phone but my ROI is considerably lower.
 
I have been successful in both realms, not in health insurance specifically, but it never mattered if it was phone or face to face, it's the same skill set and I never thought there would be a difference, which makes all the difference in the world!

I am curious to know if there are any agents that have been just as or more successful selling over the phone as they were selling face to face. All replies are appreciated, thanks.
 
It is hard to sell life insurance over the phone. Most you can do is set the appointment.

I think it can work in Health Insurance.

I've always been a face to face kind of agent.
 
As people gravitate more and more towards the internet (as in health) they will adapt (or be adapted) to buying life over the phone.

Don't miss those opportunities due to your current perspective.

It is hard to sell life insurance over the phone. Most you can do is set the appointment.

I think it can work in Health Insurance.

I've always been a face to face kind of agent.
 
It is hard to sell life insurance over the phone. Most you can do is set the appointment.

I think it can work in Health Insurance.

I've always been a face to face kind of agent.

Don't kid yourself here, there are $hitloads of Term life being sold over the phone. In fact it is an easier sale than health.
Internet leads, folks are buying price... on 10-20-30 yr term... straight forward deal.
 
Don't kid yourself here, there are of Term life being sold over the phone. In fact it is an easier sale than health.
Internet leads, folks are buying price... on 10-20-30 yr term... straight forward deal.


Amen Brother! Selling Life over the phone is simple and straight forward. The prospects that put an inquiry in do it for 1 main reason; they don't want a Life Insurance sales person coming to their house spending 2 hours over their kitchen table selling them a big whole life policy that they probably will never keep.

The prospects know what they want and are looking for someone to guide them through the process. It is much better for the agent also. No late nights on the other side of town, no wear or tear on your car, no gas expense, and who cares if someone no shows us.

After 26 years in the Life Insurance business with a small break in between, I would never go back to face and face! When I have someone that I know asks me for insurance, I always set a telephone appointment with them. I also never use desktop sharing because it isn't needed.
 
It's really no different on the phone, if you listen. If you call me, can't you tell by my voice what my mood is?

If you have a skill set (which you do) you'd be fine, just flip the switch in your head.

I've always been a face to face kind of agent.
 
I'm saying that is does not happen. I'm just old fashion. I was bought up going face to face with most clients. I lose some of my powers when I'm not face to face. Don't get me wrong, I love talking on the phone. As many of you know. BUt it is not my market. That does not mean that I have not done it or will not do it. But, I need to be able to read body language. I need that hand shake. I can make a no into a yes, in person. A no on the phone means they are fixing to hang up on you. I'm a closer. I can close more clients in person, then on the phone.

I know that many agents can sell over the phone. It just is not my market. As time goes by, more and more clients will buy life insurance through the web and over the phone. I just hope that the insurance company never figure out that they don't need us to go face to face with clients. This is why are see all the ads on tv, trying to cut us out of the loop.
 
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