That's a disturbing thought Mark. I know many businesses have been affected by the internet's ability to give consumers the ability to cut out the middle man. I know this may not affect certain industries where the consumer may want to "kick the tires" before they buy but where does that leave us? How many of you are worried about this?
Phone Sales Vs Face to Face
- Thread starter Jocely
- Start date
You must look better than you sound.
- 4,096
Great topic.
When it comes to health:
I can close either way but more referrals come from the people I have met face to face. F2F I can close 99% of time and get the paper filled out on the first meeting. When I started it was nothing but F2F.
On the phone it takes me about 2-3 phone calls to close. My closing rate on the phone is much much lower. Maybe 20%.
I think its much more gratfying to meet with someone and build a relationship but its also nice to bang out 10 online applications in 2 weeks.
I think in the next 10 years most individual health sales will be over the phone with an online app. Just in the last 2 years with e apps has changed everything.
That is interesting about the Term Life sales being done over the phone.
Great topic
When it comes to health:
I can close either way but more referrals come from the people I have met face to face. F2F I can close 99% of time and get the paper filled out on the first meeting. When I started it was nothing but F2F.
On the phone it takes me about 2-3 phone calls to close. My closing rate on the phone is much much lower. Maybe 20%.
I think its much more gratfying to meet with someone and build a relationship but its also nice to bang out 10 online applications in 2 weeks.
I think in the next 10 years most individual health sales will be over the phone with an online app. Just in the last 2 years with e apps has changed everything.
That is interesting about the Term Life sales being done over the phone.
Great topic
- 4,132
Things are changing. I do more over the phone than face. The main reason? people don't want to clean up the house and sit down. I still do some that way. I leave it up to the client. Their choice.
However, gone are the days I will drive an hour for a $10 autodraw life.
However, gone are the days I will drive an hour for a $10 autodraw life.
I've started buying my car insurance direct with the company Progressive instead of using an agent. The price also went down when I went direct.
I never want an insurance company to think they don't need us agents. I don't want them to think that clients dont care if they have an agent or not. One thing that I have left is that I will come out and see you, when the direct companies will not. I don't care what ad you see on tv to buy direct, I will come out and see you. There is just something about face to face sales.
One company that I'm thinking about, that came out with a teleapp, where the agent didn't have to ask the questions, and they client just called a phone number, within 1 year, started offering their products direct. They had made it where the agent didn't have much work to do, and all of the sudden they said, why do we need the agent.
I want to public to know how important it is to have an insurance agent and not just see something on tv or online direct with a company, that cuts out the agent.
- 608
Selling over the phone can be very profitable once you hone your skills. However, the entire sales cycle needs to be adjusted from the lead to delivering the policy.
You can talk to far people on the phone than you can face to face. Initially your close ratio will not be as high. But if you work with an IMO that is experienced in phone sales and provides training, your close ratio will become just as high.
Term is an easy phone sale. Once you're experienced, selling UL and Annuities is simple as well.
You can talk to far people on the phone than you can face to face. Initially your close ratio will not be as high. But if you work with an IMO that is experienced in phone sales and provides training, your close ratio will become just as high.
Term is an easy phone sale. Once you're experienced, selling UL and Annuities is simple as well.
- 608
Selling over the phone can be very profitable. However, you need to alter the sales process starting with the leads to delivering the policy.
At first your close ratio will not be a high over the phone. But, if you are with an IMO that can train you, eventually your close ration will be just as high.
Selling term on the phone is easy. You'll find when you are experienced, you will can sell UL and annuities also.
At first your close ratio will not be a high over the phone. But, if you are with an IMO that can train you, eventually your close ration will be just as high.
Selling term on the phone is easy. You'll find when you are experienced, you will can sell UL and annuities also.
- 608
Phone sales of Life insurance can be very profitable. However, you need to alter the entire sales cycle from the lead to how you deliver the policy.
At first your close ratio will be lower than face to face. But with expereince and training from an IMO that knows phone sales, you will eventually have the same close ratio.
Once your comfortable on the phone, you will also be able to sell UL and annuitites over the phone.
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Sorry for the repeats. I didn't read the Section rules and thought my posts went into the black hole.
At first your close ratio will be lower than face to face. But with expereince and training from an IMO that knows phone sales, you will eventually have the same close ratio.
Once your comfortable on the phone, you will also be able to sell UL and annuitites over the phone.
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Sorry for the repeats. I didn't read the Section rules and thought my posts went into the black hole.
Last edited:
- 173
Can someone explain to me how you sell life over the phone? Do you do a complete financial needs analysis over the phone? How do you paint the picture of the what your are trying to pay off or cover in the event of a death? Do you email them something ahead of time that they can follow or do you simply ask questions over the phone and hope they follow your thinking?
These questions are for agents that use some type of financial needs analysis to figure out exactly how much coverage a client actually needs and sells based off that. I'm not interested in hearing from those who just mulitiplies out somebody's income level or somebody that just sells whatever without taking into account the actual need.
These questions are for agents that use some type of financial needs analysis to figure out exactly how much coverage a client actually needs and sells based off that. I'm not interested in hearing from those who just mulitiplies out somebody's income level or somebody that just sells whatever without taking into account the actual need.
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