This clearly illustrates the difference in broker driven sales vs navigator or consumer direct.
Consumers and navigators aren't sharp enough to look for and appreciate the value of a broad network and relatively low OOP for those with chronic, expensive conditions.
This was a perfect storm for adverse selection.
Assurant apparently failed to realize this and they are paying the price.
I haven't sold Assurant in years other than an occasional STM or dental plan. Last year I sold 10 IFP plans with them and only sold Plat plans. It was a sweet deal for my clients once they realized why they should pay a few $$ more vs someone like Humana that also had a broad network.
It was a great deal for my client and a good deal for me.
But it was doomed to fail.
I can (and will) complain about what has happened with Assurant this year but, at the end of the day, I made many clients very happy last year (and this year also) by getting them great plans (mostly Platinum) with a huge network and excellent compensation for myself.
I'm not going to hold a benefit for Assurant, they are a Fortune 500 company with billions of resources and will work their way out of it (by either narrowing their products or leaving the business).
My approach to this business is 1 year at a time so, if they are gone in 2016 they were still a great choice for 2014 and a very good choice in 2015.