Reading Loss Run Reports

iiinycboi

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Is there a way to find out what caused the loss from a loss run report? Is the only way to find out is calling the company itself and ask them what happen?

I have a client who im trying to quote but the loss run says a 2004 loss but she has no recollection of anything. She claims no loss happen and no payout either but the loss run says differently.
 
Most carriers want currently dated loss runs and the farthest back I see them look is 5 years. I wouldn't even bring it up with the underwriter if it is that old.
 
My guess is the loss run is correct.
What line of business is this for? Why are you going back 7+ years?

My guess is, once she calls the carrier and gets a description of the loss, she'll remember it, but probably truly believes the conversation at the time didn't result in a payout.

Dan
 
This is for CPP, i asked her to bring in a loss run a long with current policy to review and get quotes.

She says this is what the company sent her from 2004-2011. I've noticed that there was a claim in 2004. I asked her about it and she firmly said she never had a claim and never received a check never had a loss.

Didnt want to interrogate her to much until i find out more and try to jog her memory.
 
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